Justin Tang
Client Advisor at Henry Bucks- Claim this Profile
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English Native or bilingual proficiency
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Vietnamese Limited working proficiency
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Cantonese Native or bilingual proficiency
Topline Score
Bio
Credentials
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senior first aid level 2
Life Saving VictoriaDec, 2013- Nov, 2024 -
Pool Lifeguard
Life Saving VictoriaOct, 2013- Nov, 2024
Experience
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Henry Bucks
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Australia
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Apparel & Fashion
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1 - 100 Employee
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Client Advisor
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Jun 2022 - Present
Key Responsibilities: • Brand ambassador - Representing the company in a personal way and create exposure • Creating and maintaining Celebrity/VIP client relationships • Engage in meaningful customer relationships to form lifetime loyalty and habits • Build customer loyalty through active client development and follow-through • Coordinating and styling outfits in a multi-brand store setting • Explore products, brands and design origins in detail to educate clients • Execute precise Made-to-Measure procedures to ensure client satisfaction • Employ personal-shopping techniques to create a tailored and unique experience • Working closely with directors and marketing executives on special/social events • Inventory management to ensure full accountability • Maintaining financial and administrative tasks • Operating at a level of personal discretion within company guidelines • Oversee and resolve any staff or client issues or complaints in accordance with company policy • Follow company policy, procedures and use visual techniques to maintain the visual standards according to Henry Bucks guidelines
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M.J. Bale
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Australia
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Retail
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100 - 200 Employee
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Sales Executive
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Oct 2021 - Jun 2022
Key Responsibilities: • Representing the company in a personal way and create exposure • Highly developed customer service bias with polished verbal communication ability. • Creating and maintaining VIP client relationships • Controlling the store and maintaining customer flow. • Maintaining all financial and administrative tasks (start and end of day) • Operating at a level of personal discretion within company guidelines to ensure customer satisfaction Key Responsibilities: • Representing the company in a personal way and create exposure • Highly developed customer service bias with polished verbal communication ability. • Creating and maintaining VIP client relationships • Controlling the store and maintaining customer flow. • Maintaining all financial and administrative tasks (start and end of day) • Operating at a level of personal discretion within company guidelines to ensure customer satisfaction
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Doors Plus
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Australia
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Retail
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1 - 100 Employee
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Sales Executive
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Nov 2019 - Nov 2021
Key responsibilities: • Developing trust and raport from showroom through to onsite inspections • Managing sub-contractors and liaising with clients to ensure project efficiency • Inventory management • Recieving and allocation of incoming stock as well as international freight • Co-ordinating with team to ensure jobs to be completed are booked in advance Key responsibilities: • Developing trust and raport from showroom through to onsite inspections • Managing sub-contractors and liaising with clients to ensure project efficiency • Inventory management • Recieving and allocation of incoming stock as well as international freight • Co-ordinating with team to ensure jobs to be completed are booked in advance
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Calibre Clothing
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Retail
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1 - 100 Employee
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Senior Stylist
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Dec 2015 - Jun 2019
What a milestone. The company that accepted, trained, mentored and invested into me the most. What an honour and privilege to have worked for Australia's Number 1 fashion label. A very well structured company run by people with expertise, knowledge and pride who nourished my passion for fashion. Key Responsibilities: • Brand ambassador - Representing the company in a personal way and create exposure • Creating and maintaining Celebrity and VIP client relationships • Overseeing appropriate product/sizing/styling for large scale events • Working closely with colleagues and marketing staff on special/social events • Inventory management and order supplies in advance to ensure full accountability • Maintaining all financial and administrative tasks (start and end of day) • Operating at a level of personal discretion within company guidelines to ensure customer satisfaction • Oversee training of new employees • Oversee and resolving any staff or client issues or complaints in accordance with company policy
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RHODES & BECKETT
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Australia
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Retail Apparel and Fashion
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1 - 100 Employee
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Executive Sales Manager
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Nov 2013 - Jun 2015
During my time here, i spent equal amounts of time working at both Herringbone and Rhodes & Beckett stores. This was my first step into mens premium suiting and corporate fashion. Here, I became relentless in achieving results and completely dedicated to learning the business as well as the product, inside and out. I played an integral part in opening the St. James location, corner of WIlliams Street and Bourke Street in 2015 to deliver high-end customer service mainly to the Law & Justice sector and clienteling top tier demographic of Judges and Lawyers along with corporate and retail clients. Along with a new set of responsibilities, this was a very eye-opening experience transitioning from basic retail to a management position at a premium/high-end brand, simultaneously adapting to a completely new and interesting client base. Key Responsibilities: • Report directly to the store manager. • Ensure staff members meet KPI’s and implement plans of action to increase store performance. • Organising store checklist of things to be done for the week. • Attend weekly managers meetings and stay up to date with the companies monthly goals. • Quick and steadfast in negotiation and decision making. • Initiating start and end-of-day sales procedures, and opening/closing stores at multiple sites. • Achieving over 90% application rate and sign-up rate of customers to the customer database every week at Herringbone. • Maintained a 1.94 UPT average while based at the Herringbone St. James’ store.
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Sales Consultant
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May 2013 - Mar 2014
My entrance into the fashion retail industry. Aged 17 with zero retail experience, they were the first company to take me on board. Taking on board this new role was an exciting challenge. It was a very fast paced work environment which required great multi-tasking and adaptation skills, as well as an eye for detail and a keen interest in fashion. Bell & Barnett was the big step in my career that would eventually increase my knowledge of men's suiting and the key to excellent customer service.
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Swimming Instructor
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Feb 2013 - May 2013
At Paul Saddler Swimland, I was introduced into a completely different and fun work environment. I also had to interact with different people including parents and children as young as 4 years old! It was a very enjoyable experience to have and was a great platform for me to channel my energy and interest for teaching in an aquatic environment. At Paul Saddler Swimland, I was introduced into a completely different and fun work environment. I also had to interact with different people including parents and children as young as 4 years old! It was a very enjoyable experience to have and was a great platform for me to channel my energy and interest for teaching in an aquatic environment.
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Subway
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Restaurants
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700 & Above Employee
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Sandwhich Artist
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Sep 2011 - Mar 2012
- Using the register - Handling cash - Managing flow of customers and service - Customer service - Sandwich making - Preparing meats and vegetables to be stored in fridges and ready for placement at the front of the shop - Bread making - Drinks fridge refills - Smoothie making - Operating an oven - Storage room maintenance - Store maintenance - Keeping the store's food stocks up to date - Store cleaning - Store end of day closing (switching off machines/lights/screens/register, final checks, lock up)
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Education
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2012 - 2013
Catholic Regional College
VCE Certificate, Highschool -
2008 - 2012
Mowbray College
Year 10 MYP program, Highschool
Community
