Justin Shatto
Owner/Manager at The Diamond Room- Claim this Profile
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Topline Score
Bio
Credentials
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Certified Gemologist®
American Gem SocietyOct, 2022- Nov, 2024 -
Graduate Colored Stones
GIA (Gemological Institute of America)Sep, 2022- Nov, 2024 -
Graduate Gemologist
GIA (Gemological Institute of America)Sep, 2022- Nov, 2024 -
Confluence 2021 Attendee
American Gem SocietyApr, 2021- Nov, 2024 -
Registered Jeweler (RJ)
American Gem Society and AGS LaboratoriesJun, 2020- Nov, 2024 -
Graduate Diamonds
GIA (Gemological Institute of America)Oct, 2019- Nov, 2024 -
Accredited Jewelry Professional
GIA (Gemological Institute of America)Dec, 2013- Nov, 2024 -
2022 Recertification
American Gem SocietyJul, 2022- Nov, 2024 -
2021 Recertification
American Gem SocietyAug, 2021- Nov, 2024 -
2020 Recertification
American Gem SocietySep, 2020- Nov, 2024
Experience
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The Diamond Room
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United States
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Retail Luxury Goods and Jewelry
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1 - 100 Employee
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Owner/Manager
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Oct 2017 - Present
• Fostered new and existing relationships with customers for a seamless transition from previous management• Overhauled marketing and branding efforts to create a more recognizable and sought after brand in our region• Diagnosed P&L statement to reduce unnecessary expenses and ultimately increase profitability• Outpaced previous year revenues by an average of 20% year over year since 2018• Supervise a team of three on providing superior customer service and product knowledge
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Store Manager
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Sep 2013 - Sep 2017
• Implemented new systems and procedures that simplified our repairs process• Reduced inventory by focusing on stock balancing and removing dated items out of the system and encouraging the sales team to sell out of the case• Advised customers towards the desired product based on listening to their needs
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Woofs & Waves
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Sioux Falls, South Dakota Area
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Owner
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Aug 2015 - Sep 2017
• Expedited brand awareness to capture market share as the destination place for pet retail in our first year • Fostered an environment of growth and creativeness that allowed our team to thrive and feel empowered • Lead our team to a profitable second year with over $1M in revenue. • Expedited brand awareness to capture market share as the destination place for pet retail in our first year • Fostered an environment of growth and creativeness that allowed our team to thrive and feel empowered • Lead our team to a profitable second year with over $1M in revenue.
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KSFY-TV
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Account Executive
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Feb 2013 - Aug 2013
• Coached business on marketing strategies that provided high ROI for their product or service. • Educated new business on the benefits of a strategic marketing plan • Created engaging commercial ideas that were unique to each individual business with the assistance of our creative department. • Coached business on marketing strategies that provided high ROI for their product or service. • Educated new business on the benefits of a strategic marketing plan • Created engaging commercial ideas that were unique to each individual business with the assistance of our creative department.
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Enterprise
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United States
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Travel Arrangements
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700 & Above Employee
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Management Trainee
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Sep 2011 - Feb 2013
• Manage and maintain current corporate accounts in order sustain positive relationships. • Develop connections and oversee referrals into accounts. • Provide outstanding customer service to all clients by servicing their particular needs. • Oversaw the redevelopment of one account that increased the branches monthly revenue by a $2000 rolling average; and increased inventory by over four (4) vehicles. • Manage and maintain current corporate accounts in order sustain positive relationships. • Develop connections and oversee referrals into accounts. • Provide outstanding customer service to all clients by servicing their particular needs. • Oversaw the redevelopment of one account that increased the branches monthly revenue by a $2000 rolling average; and increased inventory by over four (4) vehicles.
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Mini Critter
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Sioux Falls, South Dakota Area
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Marketing Manager and Shift Manager
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Oct 2003 - Sep 2011
• Maintained and updated the company’s website in order to keep news and products current. • Spearheaded all social media networks and campaigns. • Developed and implemented key marketing elements; including advertising and promotional ideas for the store. • Organized and developed the companies current training program. • Managed the aquatic department in its entirety; including, but not limited to, communicating with wholesalers for livestock, creating a break-even analysis of the department, and motivating all employees.
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Avera McKennan Hospital & University Health Center
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United States
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Hospitals and Health Care
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700 & Above Employee
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Marketing Intern
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Jun 2010 - Jul 2010
• Contributed to the development, implementation and success of the hospitals Prairie Center Gala. • Coordinated project status and ideas between creative teams and clinics. • Headed the creation of an orientation binder for the new Surgery Center and Cancer Institute. • Participated in team building activities to assist in completing common projects. • Contributed to the development, implementation and success of the hospitals Prairie Center Gala. • Coordinated project status and ideas between creative teams and clinics. • Headed the creation of an orientation binder for the new Surgery Center and Cancer Institute. • Participated in team building activities to assist in completing common projects.
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Great Western Bank
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Financial Services
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700 & Above Employee
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Temporary Position
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Dec 2008 - Jan 2009
• Organized all branch merger documents and consolidated them into one location. • Examined and corrected outdated employee/customer information and forms. • Organized all branch merger documents and consolidated them into one location. • Examined and corrected outdated employee/customer information and forms.
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Freight Unloader
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May 2008 - Aug 2008
• Unloaded paper products from a semi trailer on to a pallet. • Organized Products to assist with proper inventory management techniques. • Unloaded paper products from a semi trailer on to a pallet. • Organized Products to assist with proper inventory management techniques.
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Education
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GIA (Gemological Institute of America)
Graduate Gemologist, Gemology -
2020 - 2021
Leadership South Dakota
Class of 2020-2021, Organizational Leadership -
Gemological Institute of America
Accredited Jewelry Professional (AJP), Gemology -
2007 - 2011
The University of South Dakota
B.B.A., Marketing
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