Justin Settles
Marketing Product Management at Syng- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA Security+
CompTIAMay, 2019- Nov, 2024 -
CompTIA A+
CompTIAFeb, 2018- Nov, 2024
Experience
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Syng
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United States
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Marketing Product Management
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Apr 2020 - Present
•Develops extensive social media-based marketing strategies for the cell alpha product line. •Asseses product performance in relation to current marketing investment to determine whether ROI objectives are being met. •Performs general Administrative tasks as needed for the team lead. •Uses customer reviews by prominent social figures to identify product deficiencies and areas of improvement. Generates well-organized reports of findings for monthly presentation. •Develops extensive social media-based marketing strategies for the cell alpha product line. •Asseses product performance in relation to current marketing investment to determine whether ROI objectives are being met. •Performs general Administrative tasks as needed for the team lead. •Uses customer reviews by prominent social figures to identify product deficiencies and areas of improvement. Generates well-organized reports of findings for monthly presentation.
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Insiders Technologies GmbH
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Germany
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IT Services and IT Consulting
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1 - 100 Employee
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Sales Representative
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May 2017 - Dec 2019
•Acted as the principal point of contact between Insiders Technologies GmbH and current and potential customers. •Worked with a dedicated sales team in finding the most effective ways to bring SaaS product offerings to the forefront of the local market within industries such as insurance, financial services, trade and power supply. •Provided excellent customer service and worked to improve customer acquisition & retention over the long term. Was awarded for having the highest customer acquisition from Q2-Q3 of 2018. • Collaborated with other departments to develop new marketing strategies that sought to leverage social media to meet long term brand recognition goals. • Facilitated the sale of a number of SaaS solutions to small and medium-sized businesses nationally and internationally. Provided in-depth aid in the setup and deployment of said solutions as well.
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Computer Express
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Fort Lauderdale, Florida, United States
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Computer Technician
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Dec 2015 - Jan 2017
•Provided customer service and repair consultations, finding cost-effective solutions to customer's technical issues. •Assisted with general store operations and inventory management. •Repaired electronic devices such as phones, computers, and video game systems. •Built brand awareness within the local area through events and social media marketing campaigns. Most notably, significantly increased customer base by implementing a discount on basic repairs and software clean up for local college students. • Provided in-depth training for new employees, and act within a managerial capacity as the youngest shift lead at the time. • Lead local Cybersafety and digital footprint seminars for students. Taught the importance of managing one's online presence, and basic ways of keeping personal devices secure both physically and digitally.
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GameFest Computers
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Ramstein Air Base, Rhineland-Palatinate, Germany
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Technical Assistant
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Sep 2013 - May 2014
•Provided customer service and repair consultations, finding cost-effective solutions to customer's technical issues. •Assisted with general store operations and inventory management. •Maintained an electronic record of repair and part orders. and ensured backlog shrinkage on a day to day basis. •Assisted in the technical repair of electronic devices such as phones, computers, and video game systems. •Provided customer service and repair consultations, finding cost-effective solutions to customer's technical issues. •Assisted with general store operations and inventory management. •Maintained an electronic record of repair and part orders. and ensured backlog shrinkage on a day to day basis. •Assisted in the technical repair of electronic devices such as phones, computers, and video game systems.
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Education
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2021 - 2022
University of Maryland Global Campus
Master of Business Administration - MBA -
2018 - 2020
University of Maryland Global Campus
Bachelor of Business Administration - BBA, Business Administration and Management, General -
2015 - 2016
Nova Southeastern University
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2010 - 2014
Ramstein American High School
High School Diploma
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