Experience

Elevator Cabs & Surfaces

• United States
• Construction
• 1 - 100 Employee

• Drafter/Designer

  • Oct 2021 - Present

• CNC Laser Operator

  • Mar 2021 - Oct 2021



The City of Rocky Mount

• United States
• Government Administration
• 200 - 300 Employee

• Customer Service Representative

  • Mar 2019 - Feb 2021

  • Customer interaction face-to-face, email and phone• Creation and maintenance of reports• Elaboration of follow up for improvements of customer care• Handle concerns and complaints• Take orders of starting/terminating services, determine charges, elaborate payment arrangements and oversee billing•Research answer and solution as needed • Customer interaction face-to-face, email and phone• Creation and maintenance of reports• Elaboration of follow up for improvements of customer care• Handle concerns and complaints• Take orders of starting/terminating services, determine charges, elaborate payment arrangements and oversee billing•Research answer and solution as needed



Befco Inc.

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Industrial Painter

  • Oct 2016 - Apr 2019

  • Utilize different painting techniques based on the nature of surface • Preventive and corrective maintenance of technical equipment.• Compliance with safety high standards• Safe disposal of chemical waste• Ensure cleanness and organization of the work area • Utilize different painting techniques based on the nature of surface • Preventive and corrective maintenance of technical equipment.• Compliance with safety high standards• Safe disposal of chemical waste• Ensure cleanness and organization of the work area



Watchtower

• United States
• Religious Institutions
• 700 & Above Employee

• Lead Machine Operator

  • Dec 2009 - Apr 2016

  • Train and develop Training materials• Assist in the installation, repair and maintenance of machinery• Perform periodic checks on equipment and solve problems as detected • Compliance with organization safety and regulations• Oversee and leadership of the operational crew• Develop in-house Machine Manuals• Operated 5 different machines • Train and develop Training materials• Assist in the installation, repair and maintenance of machinery• Perform periodic checks on equipment and solve problems as detected • Compliance with organization safety and regulations• Oversee and leadership of the operational crew• Develop in-house Machine Manuals• Operated 5 different machines