Experience

Epic Tech LLC

• United States
• Research Services
• 1 - 100 Employee

• Senior Quality Assurance Engineer

  • May 2022 - Present

• Platform QA Engineer

  • Jul 2020 - May 2022

  Software QA Engineer with primary focus on platform testing.

• Software QA Engineer

  • Sep 2019 - Jul 2020

  Software QA Engineer focusing on game testing.



Academy Sports + Outdoors

• United States
• Retail
• 700 & Above Employee

• Ecommerce Fulfillment Specialist

  • Apr 2018 - Sep 2019

• Inventory Control Supervisor

  • Jun 2017 - Apr 2018

• Logistics Associate

  • Oct 2014 - Jun 2017

  Responsible for order fulfillment of E-Commerce OrdersResponsible for pulling products off the shelf and packaging them for shipment. Responsible for evaluating inventory discrepancies.Responsible for Maintaining, Auditing, and Ordering Supplies Needed for the E-Commerce Team.Responsible for maintaining E-Commerce Orders, and Correctly Organizing & Filing All E-Commerce Orders.

• Sales Associate

  • Apr 2013 - Oct 2014

  Responsible For Setting Up and Servicing Compound Bows for Crossbows and Archery Products.Responsible For Educating Customers on Ammunition, and Firearms that fit the customer's needs.Answered Department Phone CallsPulled Merchandise For Online Order FulfillmentCustomer Service & Sales Of Products Within DepartmentInventory Management Including Re-Stocking Of Products



GamesThatWork

• United States
• Computer Games
• 1 - 100 Employee

• Quality Assurance

  • Sep 2015 - Jan 2016

  Responsible for documenting and tracking performance bugs in JIRA Responsible for writing test cases and manual process reporting relevant to JIRA Responsible for performing Pathway, Level, Regression and Negative Testing & Providing Solutions To problems found. UI & Compatibility Testing relative to Web and Graphic navigation's across multiple platforms. Responsible for tracking and verifying game asset continuation. Responsible for documenting and tracking performance bugs in JIRA Responsible for writing test cases and manual process reporting relevant to JIRA Responsible for performing Pathway, Level, Regression and Negative Testing & Providing Solutions To problems found. UI & Compatibility Testing relative to Web and Graphic navigation's across multiple platforms. Responsible for tracking and verifying game asset continuation.



Best Buy

• Retail
• 700 & Above Employee

• Home Theater Sales Associate

  • Jun 2011 - Mar 2013

  Responsible for designing and customizing home theaters and surround systems based upon the needs of each individual customer. Educated customers on the products available to them in order to provide personalized customer service that meets the clients budget and needs. Assisted clients in differentiating between similar products based upon quality within similar price ranges. Other General Sales and Customer Service Responsibilities as needed including Upselling. Responsible for designing and customizing home theaters and surround systems based upon the needs of each individual customer. Educated customers on the products available to them in order to provide personalized customer service that meets the clients budget and needs. Assisted clients in differentiating between similar products based upon quality within similar price ranges. Other General Sales and Customer Service Responsibilities as needed including Upselling.