Experience

Wyre Forest District Council

• Housing Advice Officer



Fortis Living

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Arrears Recovery Officer

  • Oct 2015 - Jul 2017

  Managing a rental caseload of approximately 1500 cases. Signposting tenants to assistance to maintain tenancies, agreeing payment plans and initiating, progressing and completing court action and eviction. Managing a rental caseload of approximately 1500 cases. Signposting tenants to assistance to maintain tenancies, agreeing payment plans and initiating, progressing and completing court action and eviction.



WORCESTER CITIZENS ADVICE BUREAU & WHABAC

• Worcester, United Kingdom

• Housing Project Worker

  • Apr 2009 - Oct 2015

  Working with single and childless homeless or those at risk of homelessness. Giving housing advice and securing accommodation in the social housing and private rented sector to alleviate homelessness. Working with single and childless homeless or those at risk of homelessness. Giving housing advice and securing accommodation in the social housing and private rented sector to alleviate homelessness.



Department for Work and Pensions (DWP)

• United Kingdom
• Government Administration
• 700 & Above Employee

• Administrative Officer

  • Sep 2002 - Apr 2009

  Various roles in time as Administrative Officer processing benefit claims, Social Fund claims and giving benefit advice. Various roles in time as Administrative Officer processing benefit claims, Social Fund claims and giving benefit advice.