Justin Piccione
Chief Marketing Officer at Axion Contact- Claim this Profile
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Bio
Eileen Renowden
I have worked with Justin during his time in Client Services and now in Sales and Marketing. Justin is a professional and a tremendous client advocate. His deep knowledge of the healthcare industry enables him to provide profitable solutions for clients. He keeps the needs of the client in focus, demonstrates the highest degree of honesty and integrity and works hard to exceed client expectations.
LinkedIn User
Justin is a great guy to work with: driven, experienced and smart. A clever man.
Eileen Renowden
I have worked with Justin during his time in Client Services and now in Sales and Marketing. Justin is a professional and a tremendous client advocate. His deep knowledge of the healthcare industry enables him to provide profitable solutions for clients. He keeps the needs of the client in focus, demonstrates the highest degree of honesty and integrity and works hard to exceed client expectations.
LinkedIn User
Justin is a great guy to work with: driven, experienced and smart. A clever man.
Eileen Renowden
I have worked with Justin during his time in Client Services and now in Sales and Marketing. Justin is a professional and a tremendous client advocate. His deep knowledge of the healthcare industry enables him to provide profitable solutions for clients. He keeps the needs of the client in focus, demonstrates the highest degree of honesty and integrity and works hard to exceed client expectations.
LinkedIn User
Justin is a great guy to work with: driven, experienced and smart. A clever man.
Eileen Renowden
I have worked with Justin during his time in Client Services and now in Sales and Marketing. Justin is a professional and a tremendous client advocate. His deep knowledge of the healthcare industry enables him to provide profitable solutions for clients. He keeps the needs of the client in focus, demonstrates the highest degree of honesty and integrity and works hard to exceed client expectations.
LinkedIn User
Justin is a great guy to work with: driven, experienced and smart. A clever man.
Experience
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Axion Contact
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United States
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Telecommunications
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1 - 100 Employee
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Chief Marketing Officer
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Jan 2023 - Present
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Chief Operating Officer
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Apr 2021 - Jan 2023
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SVP, Strategic Growth
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Aug 2019 - Apr 2021
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Director Of Client Development
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Aug 2018 - Aug 2019
As the Director of Client Development with Axion Contact I help companies improve their customer experience through customized contact center solutions. Axion Contact is changing the contact center industry by offering 24/7/365 state-of-the-art solutions on shore that improve net promoter scores, increase the customer life time value, reduce customer churn rates, all while lowering costs. My responsibilities include meeting the revenue targets of the organization through effective planning, solutions development, and budgeting. These targets are achieved by;• Attending industry events and conferences to generate new business leads.• Acting as a spokesperson for the organization when networking.• Motivating the sales team to achieve the best results possible.• Setting activity and revenue targets for members of the sales team.• Continual training and development of all members of the sales team.• Attending key meetings with members of the sales team.• Identifying key areas for improvement in the sales process.• Spotting market opportunities for new clients. Show less
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DialAmerica
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Vice President, Sales and Marketing
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Jul 2014 - Aug 2018
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Vice President, Client Services
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Jan 2009 - Jun 2014
• Strategic Management of Top Tier Clients.• Client Advocate, ensuring key performance measures are properly communicated to internal teams (executive, business and process management, sales, technology, reporting, accounting, and operations) . • Manage a Team of Key Account Managers. Inspire and empower them to anticipate client needs and identify solutions to meet them.• Responsible for Growth/Profitability of Client Portfolio.• Drive implementation and launch of new clients.• Prioritization of Client Projects and Initiatives.• Act as an ambassador for our technology and build new/increase client relationships.• Manage expectations and help resolve cross functional issues. Show less
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Marketing Manager
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Jul 1998 - Dec 2008
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