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• May 2021 - Present

Business Development Manager

• Aug 2020 - Feb 2021

Trident Technology Solutions is an ASX listed business with over 30 years of experience delivering tailored information technology, infrastructure and services to schools and healthcare organisation's across Australia. Key Responsibilities:  Developed growth strategies and plans and successfully negotiated with various stakeholders.  Assumed responsibility for cold calling into new prospective accounts in the education and aged care sectors.  Delivered strategic account management and planning and developed new campaigns in collaboration with the marketing team.  Reported regularly and facilitated meetings with assigned accounts to ensure KPI’s and service delivery metrics were met at all times. Show less

Inside Sales Manager

• Oct 2019 - Mar 2020

Bitdefender is a leading antivirus and anti-malware cybersecurity organisation headquartered in Bucharest, Romania Key Responsibilities  Assumed responsibility for Channel Development, continuously identifying and on-boarding new partners, and providing them with first class Bitdefender product range sales training.  Delivered highly effective End User Engagement, identifying midmarket & enterprise clients (500+ users) to sell Bitdefender’s Network Traffic Analytics offering  Led a team of three sales representatives whilst reporting to the regional director of ANZ and VP of Sales of North America.  Utilised assertive leadership style, open and effective communication to ensure delivery of customer expectations, profitable growth and business strategic intent. KEY ACHIEVEMENTS  Successfully achieved 90% of quota, both individually and for the team during Q2, 2019 by combining value add messaging and solution selling techniques to new and existing clients.  Uncovered large opportunities in the education & construction sectors, both in excess of 3000 endpoints which led to a proof of concept for each opportunity.  Built a highly successful inside sales team that were focused on Outbound calls; Number of meetings set; Number of new partners onboarded. Show less

Client Manager

• Aug 2017 - Sep 2019

CDM ICT Services are an accredited Telstra & NBN partner.  Delivered strategic account management and planning with assigned accounts, whilst consulting with new and existing clients to sell or upsell Telstra solutions.  Identified and mapped business strengths and client needs, whilst researching business opportunities and following industry trends both locally and internationally.  Delivered outstanding client service and expedited the resolution of customer problems and complaints to maximise customer retention.  Provided monthly reporting and held meetings with assigned accounts to ensure KPI’s and service delivery metrics were being met at all times KEY ACHIEVEMENTS  Successfully negotiated & on boarded managed services customers ranging from 10 up to 150 seats.  Improved employee satisfaction rate by acting as a team lead for all new employees and delivering first class training of Telstra and ICT products that resulted in new employees achieving their assigned targets within the first 90 days of employment. Show less

Senior Sales Executive

• Aug 2014 - Dec 2016

Hire Intelligence are a short term IT & AV specialist rental company offering predominantly hardware products based in Australia, New Zealand, England & Ireland.  Drove impressive business results with a focus on inside sales, outbound business development and account management.  Utilise networking to drive sales opportunities and conduct all sales meetings with impressive conversion rates through an exceptional ability to tailor the conversation and products / services to suit a diverse range of clientele and projects.  Co-ordinated and consulted with event exhibitors to ensure all equipment is delivered successfully and on time and scheduled  Scheduled jobs into the CRM system, eliminating errors and ensuring high levels of availability, reliability and productivity. KEY ACHIEVEMENTS  Awarded as a number one sales person on four occasions throughout the 2015/2016 financial year, based on highest level of revenue sales.  Nominated as preferred supplier for three events in Sydney through successful negotiation with event organisers.  Maintained high client satisfaction rate, ensuring cost saving for the company by effectively project managing and organising last minute client demand changes in regards to supply of equipment/ services to events.  Drove high revenue numbers (consistently outperforming colleagues), increased profit for the business and gained more customer referrals by providing exceptional customer service to new and existing customers.  Successfully managed large events with different stages of bump in/bump out times for each customer, delivering installation, setup and collection of equipment on time and within budget.  Consistently received positive feedback from clientele in regards to highly impressive job deployment and customer service. Show less

Sales & Operations Specialist

• Jul 2009 - May 2014

Avnet Technology Solutions are a leading distributor in the IT industry.  Assumed responsibility for determining stock levels and procuring stock from various key vendors including, but not limited to Trend Micro, Websense, Juniper Firewalls, Oracle, HP and Eaton Systems.  Delivered successful inside sales, consistently meeting the set KPIs, whilst providing renewal quotes to key partners and assuming responsibility for complete account management.  Successfully drove scheduling and deliveries to partners requesting quick turnaround of stock and effectively utilised both the ERP and CRM systems.  Provide in-depth analysis and insightful reports to key stakeholders, facilitating managerial data-driven decision-making and business growth. KEY ACHIEVEMENTS  Acted as a key player in winning major deals (excess of $250K in revenue for Avnet at approximately 5-6% GP) for key resellers including Alphawest, Data#3 and Triforce by providing excellent customer service that met the demands of the end user.  Reduced overall inventory levels by 40% during the March-September period of 2013 for HP by ensuring that aged stock was utilised over the option of newly procured stock  Regularly made additional gross profit margins for the business by continuously identifying areas of lower stock procurement by engaging multiple distributors to generate bids  Increased knowledge across a wide portfolio of IT vendors, on own initiative, resulting in a promotion to inside sales, and ultimately additional sales across each of the business units, whilst at the same time building strong relationships with tier 1 & 2 partners within the channel. Show less

Business Development Manager

• Jun 2008 - Mar 2009

Business Development Manager

• Jun 2006 - Jun 2008