Justin Marc Pesigan

Head of Client Success at Bridge PayDay Solutions Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH
Languages
  • Tagalog Native or bilingual proficiency
  • English Professional working proficiency
  • Spanish Limited working proficiency

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Bio

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5.0

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Eve Vasquez

I've worked with Justin for almost 2 years in Bridge. Young yet an experienced professional in the field of IT, he has helped our colleagues understand IT-related processes to find solutions to both internal and client-related specific issues. We also worked together in acquiring new clients for the company. I remember vividly how eager he was to learn new processes and how he tried to be flexible to adapt to change. He is definitely an asset to any company and will be successful in any field he chooses to be part of.

LinkedIn User

Justin has a positive and approachable aura. He can easily relate with people inside and outside of the organization and provides support as much as he can. We have limited interaction but whenever our team needs his help, he accomplishes everything as soon as he can. He's open to new challenges and willingly takes tasks assigned to him as long as he understands the purpose of it. He's level headed and optimistic.

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Credentials

  • Leadership Excellence Achievement Program
    Innov8.org
    Jun, 2019
    - Nov, 2024
  • Advance Leadership Course
    Innov8.org
    Mar, 2019
    - Nov, 2024
  • Foundation of Leadership Excellence
    Innov8.org
    Feb, 2019
    - Nov, 2024

Experience

    • Philippines
    • Human Resources Services
    • 1 - 100 Employee
    • Head of Client Success
      • Jan 2023 - Present

    • Senior Business Analyst | Customer Success Manager | Account Manager
      • Nov 2017 - May 2023

      - Heading the implementation team when it comes to system functionality and onboarding and training timelines.- Participates as pre-sales product specialist.-Handling JIRA for ticketing and collaborating directly to President and the Developers.- Conducting system demos and addresses client/lead questions regarding system functionality and processes.- Understands client requirements as communicated during sales meetings, DFS discussions, and similar client engagements and articulates these requirements into system requirements.- Conducts system training for key users.- Updates and develops training material including guides for the system(s). - Recommends best practices for Timekeeping and Payroll to help clients adhere to standard system functionality.- Assists Customer Success and the implementation during the onboarding process to liaise with the client and set up the system with correct system settings, system access, configuration, and master data. Show less

    • Philippines
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • System and Network Admin Officer
      • Nov 2017 - Oct 2022

      -Managing design, maintain, evaluate, and troubleshoot the hardware and software needed to connect the world via the Internet, corporate intranets, local area networks (LAN's), wide area networks (WAN's), and other data communication systems. -Making sure the reliability of complex systems in a rapidly changing environment. Checking hardware including routers, hubs, wireless adapters, cables, and various devices, as well as software including operating systems, virtualization, networking protocols (e.g., IP/TCP), cloud computing services, network administration portals, web servers, and various security-related packages, we combine the theory of debugging, troubleshooting, management and configuration with the reality of systems administration as we build a complete virtual model of a corporate network. Show less

    • United States
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Software Engineer
      • Nov 2016 - Nov 2017

      -Develops software solutions to meet customer requirements through team and individual efforts. -Participates in the analysis and composition of requirements, design of architectural and component software features, design and implementation of system, design and implementation of test plan, and documentation of final product. -Checking the whole Infrastructure of the company. -Develops software solutions to meet customer requirements through team and individual efforts. -Participates in the analysis and composition of requirements, design of architectural and component software features, design and implementation of system, design and implementation of test plan, and documentation of final product. -Checking the whole Infrastructure of the company.

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sharepoint Administrator
      • Jan 2015 - Nov 2016

      To design, develop, and implement high-quality dynamic websites and internal/external web applications

    • I.T Analyst
      • Sep 2014 - Feb 2015

      Implements computer system requirements by defining and analyzing system problems; designing and testing standards and solutions.

Education

  • Mapua Institute of Technology
    Bachelor of Engineering (BE) / Civil Engineering, Electrical Engineering Technologies / Civil Engineering

Community

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