Experience

Cicero®

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Business Analyst

  • Jan 2023 - Present

  - Conducted primary quantitative (surveys, data analysis, secondary research) and qualitative research (in-depth interviews, focus groups, etc.) using Lighthouse Studio, Marketsight SPSS, Guidepoint/GLG, IRI, and Qualtrics- Designed client-facing reports with actionable strategic insights using information gathered during research- Administered a first-year training program for all new hires by coordinating training sessions, designing trainings and materials, systematically collecting and implementing feedback, and remaining accountable to senior leadership Show less

• Analyst Intern

  • May 2022 - Dec 2022

  - Conducted due diligence and competitive landscape research for a multi-billion dollar PE firm- Co-authored a white paper on emerging trends in the Health Insurtech space- Received and accepted a full-time return offer for January 2023



Brigham Young University

• United States
• Higher Education
• 700 & Above Employee

• Employee Experience Specialist

  • Sep 2022 - Dec 2022

  - Designed a recurring qualitative and quantitative analysis of employee experience and engagement at a university-owned retailer with 500 employees - Formulated an action plan to boost eNPS by 20 points within eight months and presented directly to the CEO - Administered all areas of HR including interviewing, onboarding, legal compliance, and employee advocacy - Designed a recurring qualitative and quantitative analysis of employee experience and engagement at a university-owned retailer with 500 employees - Formulated an action plan to boost eNPS by 20 points within eight months and presented directly to the CEO - Administered all areas of HR including interviewing, onboarding, legal compliance, and employee advocacy



Cougar Consulting Group

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Business Analyst

  • Dec 2021 - Apr 2022

  - Interfaced directly with client to create a scope and sequence plan for a three-month long engagement - Performed competitive landscape analysis to help an industry-leading firm strategically position itself for aggressive growth (>50%) - Created value for an industry-leading firm under the direction of Jeff Dyer, the world's most influential management scholar and author of "The Innovator's DNA" - Interfaced directly with client to create a scope and sequence plan for a three-month long engagement - Performed competitive landscape analysis to help an industry-leading firm strategically position itself for aggressive growth (>50%) - Created value for an industry-leading firm under the direction of Jeff Dyer, the world's most influential management scholar and author of "The Innovator's DNA"



Missionary Training Center

• United States
• Professional Training and Coaching
• 400 - 500 Employee

• Japanese Training Supervisor

  • Jul 2020 - Apr 2022

  - Supervised 10-20 part-time employees by providing timely feedback and performance reviews, conducting weekly trainings, and mentoring new teachers- Spearheaded a project designed to double average employee tenure by the end of 2022. Assembled data via Qualtrics, Tableau, and Journey Map surveys- Diagnosed areas of weakness within the organization using observational survey data and strategized with senior management to address these shortcomings

• Project Specialist

  • Apr 2021 - Aug 2021

  - Streamlined a software onboarding program, leading to a 35% increase in number of trained users- Mentored senior leadership in the US South and worked directly with them to generate 100+ new leads- Assisted with web-based projects and initiatives and provided remote technical support to area leaders on 5 continents

• Japanese Teacher

  • Jun 2019 - Jul 2020

  - Oversaw the training of groups of up to 12 young adults to become the public face of the Church of Jesus Christ of Latter-day Saints- Implemented ACTFL language instruction techniques to develop missionaries into intermediate-level Japanese speakers within 9 weeks, significantly outperforming the industry standard- Prepared 15-20 hours of classroom instruction per week and drafted daily status updates on the progress of the students



Seraphim Aerial Imaging LLC

• United States
• Photography

• Founding Partner

  • Sep 2019 - Aug 2021

  - Administered all areas of business, including strategy, budgeting, and website development - Created and maintained a customer-friendly, mobile-compatible website with WordPress - Accomplished a 132% ROI within the first 18 months of operation - Administered all areas of business, including strategy, budgeting, and website development - Created and maintained a customer-friendly, mobile-compatible website with WordPress - Accomplished a 132% ROI within the first 18 months of operation