System Administrator

• Apr 2022 - Present

Information Technology Service Desk

• Dec 2019 - Apr 2022

Jr. Support Technician

• Jan 2019 - Oct 2019

- Assist Senior Network Specialists with cable wiring and installation for residential use.- Provide setup for home routers and wireless access points.- Responsible for installing, moving, adding and configuring electronics, computer systems, workstations and hardware/software.- Ensure local area networks are properly configured and running optimally within small businesses and residential environments.- Troubleshooting skills in problems with complex software and hardware- Troubleshooting, solving and documenting network connectivity issues

Avionics Technician

• Oct 2017 - Oct 2019

Gulfstream technicians oversee and perform fabrication of precision Aerospace products for military and commercial applications, domestic and abroad. Execution of these duties requires consistent and measured success in constant high stress environments with life or death consequences of proper adherence to established guidelines and procedures. * Managed training of newly on boarded staff in strict fabrication and tolerance guidelines. * Experience operating and troubleshooting Citrix Remote workstations. * Daily use of Solumina for detailed auditing and tracking of executed work tasks. * Occasionally leveraged use of advanced excel functionality (Pivot tables, Vlookup, Indexing, etc)

Operations Coordinator

• May 2015 - Oct 2017