Experience

DFNN Group of Companies

• Philippines
• IT Services and IT Consulting
• 1 - 100 Employee

• Graphic Designer

  • Jun 2022 - Present

  Responsibilities • Responsible for the social media and website content (graphic and video posts) • Responsible for client's graphic content for online and print collaterals such as billboards, posters, and web ads. • Planning concepts by studying relevant information and materials. • Illustrating concepts by designing examples of art arrangement, size, type, and style and submitting them for approval. • Coordinating with outside agencies, art services, web designers/developers, marketing, printers, and colleagues as necessary. •Contributing to team efforts by accomplishing tasks as needed. •Communicating with clients about layout and design. Show less



City College of Tagaytay

• College Instructor

  • Sep 2021 - Jun 2022

  Responsibilities• Develop and deliver a curriculum that addresses course objectives that meets CHED standards;• Utilize innovative classroom techniques and methodologies that involve students in challenging learning opportunities;• Monitor and report student attendance;• Attend faculty meetings to formatively evaluate student progress and determine improvement strategies for students;Subjects Taught• Computer Programming 1 & 2 (Python)• Graphics and Visualization• Multimedia System • Fundamentals of Business Outsourcing• Information and Assurance 1• Social Issues and Professional Practices• Integrated Software Applications (MS Office Applications) Show less

• Senior High School Teacher

  • Jul 2019 - Mar 2022

  Responsibilities• Planning lessons and activities that facilitate students' acquisition of basic and advanced computer skills.• Instructing in a manner that develops students' confidence in their abilities.• Observing and managing classroom dynamics.• Invigilating and grading projects, quizzes, and examinations.• Tracking and communicating students' advancement throughout the course.Subjects Taught• Animation 1,2,3,4• Empowerment Technologies • Handled Work Immersion Show less



iQor

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • May 2017 - Jul 2019

  Customer Service Representative Telco Account: Metro by T-Mobile Responsibilities • Manage large amounts of incoming phone calls • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Take the extra mile to engage customers Show less