Creative Director

• Aug 2021 - Present

Associate Creative Director

• Feb 2019 - Aug 2021

• Oversee the design strategy and execution of all current accounts• Create and establish branding for clients across all digital platforms• Review agency creative work for adherence to branding and client specifications• Manage web development process and scope• Business development efforts for all website projects• Design and development across client accounts

Web Development Manager

• Feb 2017 - Feb 2019

Manage web development projects from scoping to launch for clients as well as manage design and development for Weidert Group's website. Strategize, design and develop websites, review analytics (UX/Google), make KPI recommendations, research SEO, write blogs, troubleshoot code, eat lots of donuts.Certified in Inbound Marketing, HubSpot Marketing Software, HubSpot Design and Growth-Driven Design.

Graphic & Web Design Supervisor

• Oct 2008 - Feb 2017

Primary responsibility is to manage Packaging department. Also responsible for the efficient creation of packaging artwork, addressing creative marketing objectives, designing error-free mechanicals, while meeting production specifications, and building and maintaining company websites.Create packaging and website graphics for various product lines. Including comps and mockups for new products.Press approvals as necessary to maintain brand consistency over multiple vendors and substrates.Handle webmaster functions for multiple product lines and their corresponding websites.Helped coordinate and manage entire U.S. product line transition, to new language on packaging, as a result of government regulations.Create in-house labels for production emergencies.Handle creating and loading production master artwork into production printer. Troubleshoot and fix any artwork or software issues. Backup IT department. Server tape backups and desktop support.Create annual invitations and collateral for Company Picnic and Holiday Party.

Graphic Designer

• Mar 2008 - Jul 2008

Created client collateral material such as: flyers, business cards, brochures, and other marketing materials. Both in 4-color and spot.Stepped files and handled pre-press. Also outputted plates for production.Designed in Mac environment.Handled multiple projects and deadlines. Created client collateral material such as: flyers, business cards, brochures, and other marketing materials. Both in 4-color and spot.Stepped files and handled pre-press. Also outputted plates for production.Designed in Mac environment.Handled multiple projects and deadlines.

Customer Service Rep II

• Sep 2002 - Mar 2008

Received inbound calls on fast-paced automobile and motorcycle policy lines.Quoted new business for both motorcycle and high-risk auto.Provided assistance to Tier I employees and escalated calls.Assisted agencies with policy changes and questions.Supported national agencies on agent website.Answered policy questions for Plain Talk Home policies.Other misc. marketing and call center projects. Received inbound calls on fast-paced automobile and motorcycle policy lines.Quoted new business for both motorcycle and high-risk auto.Provided assistance to Tier I employees and escalated calls.Assisted agencies with policy changes and questions.Supported national agencies on agent website.Answered policy questions for Plain Talk Home policies.Other misc. marketing and call center projects.