Experience

Tier 1 Valet

• United States
• Hospitality
• 1 - 100 Employee

• Owner

  • Jul 2017 - Present

  Tier 1 Valet provides the most superior valet parking and parking lot management services in the Indianapolis metropolitan area. The foundation of our company was built entirely upon its team. Choosing Tier 1 Valet means choosing the best – The best first and last impression for you and your guests. Tier 1 Valet provides the most superior valet parking and parking lot management services in the Indianapolis metropolitan area. The foundation of our company was built entirely upon its team. Choosing Tier 1 Valet means choosing the best – The best first and last impression for you and your guests.



King Concierge LLC

• General Manager

  • Jan 2014 - Aug 2016

  -Liaison between staff, clients, and our CEO to ensure client satisfaction-Implemented training programs for all parking management and commercial cleaning operations-Utilized strong interpersonal communication skills to grow client base

• Operations Manager

  • Jan 2012 - Jan 2014

  -Implemented and maintained data analysis for all company operations-Provided monthly labor and inventory reports to CEO-Oversaw all training and management of 15-25 employees

• Valet Parking Manager

  • Jan 2008 - Jan 2012

  Early Positions: Valet Staff/Lead Valet-Led a team of 10-15 employees -Developed a training program providing exceptional customer service to guests-Handled all aspects of valet operations to ensure client satisfaction



Circle City Environmental Cleaning

• Crew Supervisor

  • Jan 2007 - Jan 2011

  -Qualified the cleanliness and security of multiple facilities nightly-Provided detail-oriented management of cleaning crew-Developed a holistic understanding of customer satisfaction -Qualified the cleanliness and security of multiple facilities nightly-Provided detail-oriented management of cleaning crew-Developed a holistic understanding of customer satisfaction



Maggie Moos Ice Cream & Treatery

• Night Manager

  • Jan 2004 - Jun 2007

  -Improved self-accountability and attention to detail-Maintained scheduling and placement of staff-Collaborated with shift leaders to ensure customer satisfaction -Improved self-accountability and attention to detail-Maintained scheduling and placement of staff-Collaborated with shift leaders to ensure customer satisfaction