Experience

Parker & Associates

• Staffing and Recruiting
• 1 - 100 Employee

• Accounting Intern

  • Feb 2023 - Present

  • Record personal tax returns in DRAKE software for e-file. • Analyze and review tax returns for missing data or errors. • Communicate with clients to answer valid tax questions regarding their tax return. • Organize and file client’s previous tax return data and information. • Assist other accounting interns on challenging tax entries or software questions. • Record personal tax returns in DRAKE software for e-file. • Analyze and review tax returns for missing data or errors. • Communicate with clients to answer valid tax questions regarding their tax return. • Organize and file client’s previous tax return data and information. • Assist other accounting interns on challenging tax entries or software questions.



DoorDash

• United States
• Software Development
• 700 & Above Employee

• Delivery Driver

  • Jun 2020 - Jan 2023

  • Manage time, orders, and schedule by making executive decisions to maximize profit and productivity. • Achieve 4.6/5 rating by on time and early deliveries causing an exceptional customer experience. • Follow customer and merchant requests by effectively communicating a plan of action to ensure a smooth delivery. • Manage time, orders, and schedule by making executive decisions to maximize profit and productivity. • Achieve 4.6/5 rating by on time and early deliveries causing an exceptional customer experience. • Follow customer and merchant requests by effectively communicating a plan of action to ensure a smooth delivery.



Follett Higher Education

• United States
• Retail
• 200 - 300 Employee

• Operations Team Member

  • Aug 2019 - Mar 2020

  • Operated online system by organizing and verifying each order to reduce error. • Aided customers by resolving complaints over the phone as well as providing assistance in person to improve customer satisfaction. • Trained new employees by instructing how the online order system works and overviewing each trainee to help prepare them for rush week. • Operated online system by organizing and verifying each order to reduce error. • Aided customers by resolving complaints over the phone as well as providing assistance in person to improve customer satisfaction. • Trained new employees by instructing how the online order system works and overviewing each trainee to help prepare them for rush week.