Experience

Harvard University

• United States
• Higher Education
• 700 & Above Employee

• Media Assistant

  • Jul 2019 - Present



Fitchburg State University

• United States
• Higher Education
• 400 - 500 Employee

• Building Manager

  • Sep 2017 - May 2019

  Manager position that would oversee event affairs in the FSU Hammond Campus Center. Would manage student workers in different departments of the campus center. AV experience. Responsibilities: * Customer service for patron's events * AV technology setup and troubleshooting * Live event oversight and troubleshooting * Ability to adapt in high-stress situations * Answer patron questions * Work as a team with other student workers to resolve issues Manager position that would oversee event affairs in the FSU Hammond Campus Center. Would manage student workers in different departments of the campus center. AV experience. Responsibilities: * Customer service for patron's events * AV technology setup and troubleshooting * Live event oversight and troubleshooting * Ability to adapt in high-stress situations * Answer patron questions * Work as a team with other student workers to resolve issues



The Computer Merchant, LTD (TCM)

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Computer Repair Technician

  • Jun 2016 - Aug 2016

  Temporary position under the IT department to refurbish and sell old company machines after a company-wide technology upgrade. Sales managed on eBay. Responsibilities: * Diagnose and repair computer hardware issues * Assessment of computer hardware logistics (ex: processor model, amount of RAM, etc.) * Install Windows * Diagnose Windows OS issues on refurbished machines * List products and update inventory as computers were refurbished * Manage and approve sales * Online customer service * Manage shipping of products