Experience

Mytee Products
• United States
• Truck Transportation
• 1 - 100 Employee
• Customer Service Representative

  • Jan 2021 - Present

GoDaddy
• United States
• Technology, Information and Internet
• 700 & Above Employee
• C3 Inbound

  • Dec 2015 - Sep 2016

Revana
• Business Consulting and Services
• Movers

  • Aug 2015 - Dec 2015


iQor

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Feb 2014 - Sep 2015

  Working on the Travelers insurance project assisting local agents with the online systems. Working on the Travelers insurance project assisting local agents with the online systems.



Citi

• Mexico
• IT Services and IT Consulting
• 100 - 200 Employee

• Collections Representative

  • Jan 2013 - Dec 2013

  Took inbound and outbound calls to collect payments on past due credit card accounts. Took inbound and outbound calls to collect payments on past due credit card accounts.



Afni

• Philippines
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Customer Service Call Associate

  • Jun 2011 - Apr 2012

  Took inbound service calls for the company project. Did billing questions, service questions and customer service over the phone. Also did some escalations. Took inbound service calls for the company project. Did billing questions, service questions and customer service over the phone. Also did some escalations.



Getgo

• Indonesia
• IT Services and IT Consulting
• 1 - 100 Employee

• Shift Lead

  • Aug 2007 - May 2011

  Handling responsibilities of the store while there is no manager present. Including customer issues, employee issues and store issues. Run a cash register assisting customers needs, stocking, inventory management and ordering, Deli Trained in both preparation and stocking/ordering. Handling responsibilities of the store while there is no manager present. Including customer issues, employee issues and store issues. Run a cash register assisting customers needs, stocking, inventory management and ordering, Deli Trained in both preparation and stocking/ordering.



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Store Technician and Sales Associate

  • Jan 2006 - Aug 2007

  Originally working as a Sales Associate. Involved greeting customers, helping them with purchases and information on products, conducting sales of both products and service plans, stocking products, operating a cash register. Later went on to the In-Store Technician which involved checking in a PC, filling out paperwork on what was wrong, giving an estimation of repair, doing the repairs, closing the work and filing it for future Originally working as a Sales Associate. Involved greeting customers, helping them with purchases and information on products, conducting sales of both products and service plans, stocking products, operating a cash register. Later went on to the In-Store Technician which involved checking in a PC, filling out paperwork on what was wrong, giving an estimation of repair, doing the repairs, closing the work and filing it for future



Giant Eagle

• United States
• Hospitals and Health Care

• Cashier

  • May 2005 - Jan 2006

  Operating a cash register and basic math/customer service. Operating a cash register and basic math/customer service.