Experience

Indulor

• Germany
• Chemical Manufacturing
• 1 - 100 Employee

• ERP System and Order Administrator

  • Jul 2017 - Present



1-800 Radiator & A/C

• United States
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• General Manager

  • Dec 2014 - Dec 2016



Prism Medical Products, LLC

• United States
• Consumer Services
• 1 - 100 Employee

• Client Care Specialist

  • Mar 2013 - Feb 2014

  • Process supply orders by interpreting instructions from medical centers and their patients • Resolve customer inquiries by participating in customer service representative phone queue in an office call center environment • Use Microsoft Windows PC to add/remove information in patient files in order to accurately manage client database • Navigate commercial and government insurance policies to determine coverage and eligibility for medical supplies and services • Ensure product distribution accuracy by facilitating communication between end users, in-house distribution centers, product manufacturers, and FedEx • Manage relationships with nurses and physicians directly over the phone • Autonomous management applied to day-to-day operations requiring individual decision making and personal accountability • Limited supervision of two lower level employees • Training and development of new employees • Prioritize tasks and manage time in order to meet same-day shipping guarantee



Blue Ridge Soccer Officials Association

• Boone, NC

• Soccer Official

  • Jan 2011 - Jan 2013

  • Implement leadership skills in managing the behavior of players, coaches, and spectators • Apply rules and procedures to ensure effective game management and maintain player safety • Implement leadership skills in managing the behavior of players, coaches, and spectators • Apply rules and procedures to ensure effective game management and maintain player safety