Justin Chang

Quality project management at 宏致集團
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Contact Information
us****@****om
(386) 825-5501
Location
Taoyuan City, Taoyuan City, Taiwan, TW
Languages
  • 中文 Native or bilingual proficiency
  • 英文 Professional working proficiency

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Experience

    • Quality project management
      • Sep 2022 - Present
    • United States
    • 1 - 100 Employee
    • Quality Assurance
      • Feb 2022 - Sep 2022

      負責新產品設計開發(PDP) EVT階段品質的相關工作,確保零件/產品符合規格需求。 1.新專案 (新產品開發案PDP) 提早投入,參予前期工程樣品確認及新供應商導入評估。 2.參予TW新開模具的試模作業。 3. 試產過程的參予及品質資料蒐集(即進料/生產/出貨檢驗的品質數據蒐集) 。 4. 依據新零件及產品的品質管控重點,制定相應的IQC/OQC 的品質管制重點. 5. 試產過程零件/生產品質等異常的處理及跟催解決。 6.RMA與客訴處理。 7.IQC/IPQC/OQC SIP的建立與修改。 8.供應商管理。 負責新產品設計開發(PDP) EVT階段品質的相關工作,確保零件/產品符合規格需求。 1.新專案 (新產品開發案PDP) 提早投入,參予前期工程樣品確認及新供應商導入評估。 2.參予TW新開模具的試模作業。 3. 試產過程的參予及品質資料蒐集(即進料/生產/出貨檢驗的品質數據蒐集) 。 4. 依據新零件及產品的品質管控重點,制定相應的IQC/OQC 的品質管制重點. 5. 試產過程零件/生產品質等異常的處理及跟催解決。 6.RMA與客訴處理。 7.IQC/IPQC/OQC SIP的建立與修改。 8.供應商管理。

    • Supplier Quality Assurance
      • Nov 2021 - Feb 2022
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • Quality Control/ Quality Assurance
      • Jul 2020 - Nov 2021

      1. 檢驗流程/手法改善(特殊檢驗流程與導入) 2. 品檢員教育訓練與督導 3. 規劃導入全面品質TQM, TPS. 4. 產線檢驗流程規劃、異常後續追蹤 5. 公司品管體系建立,制訂各項品質相關SOP/SIP。 6. 客戶端品質異常處理及8D回覆。 7. 供應商IQC品質管理,以及製品IPQC品質追蹤管理與跨部門會議。 8. 製程管理和品質異常跟催、處理、分析、追蹤。 9. NPI新產品品質管理。 1. 檢驗流程/手法改善(特殊檢驗流程與導入) 2. 品檢員教育訓練與督導 3. 規劃導入全面品質TQM, TPS. 4. 產線檢驗流程規劃、異常後續追蹤 5. 公司品管體系建立,制訂各項品質相關SOP/SIP。 6. 客戶端品質異常處理及8D回覆。 7. 供應商IQC品質管理,以及製品IPQC品質追蹤管理與跨部門會議。 8. 製程管理和品質異常跟催、處理、分析、追蹤。 9. NPI新產品品質管理。

    • Quality Assurance Engineer
      • Oct 2019 - Jul 2020

      The main work content is responsible for the after-sales service of the company's products after shipment, customer complaint handling, communication and coordination between the client and the factory. 1. Prepare for on-site audit of customer quality. 2. Collection and management of quality information, analysis of customer complaints and improvement of audits, monitoring of product quality in the factory. 3. Customer return analysis, writing and replying to the customer complaint report, confirming the relevant authority and responsibility unit and leading the overall customer complaint reply, data collection management and communication and coordination within the factory. 4. Communicate customer issues and integrate relevant departments to track solutions. 5. Completely collect and integrate client information to provide the direction of quality improvement and improve customer service satisfaction in the factory. 6. Customer demand report collection and production. 7. Project matters in line with the requirements of the supervisor. Show less

    • India
    • Information Technology & Services
    • 1 - 100 Employee
    • Process Quality Engineer
      • Nov 2018 - Feb 2019

      1. Responsible for Quality System Management, Process Quality Engineering and Control (NPI/FMEA/8-D/External & Internal Audit…), Manage wet process IPQC and FQC team. 2. Drive Improvement in FPC Process/Production and Zero Defect Program. 3. Work with Apple Quality Team to develop effective process control systems for production robustness. 4. Maintain Quality System to ensure all quality practices/requirements are in compliance with established procedures and standards.

    • Supplier Quality Engineer
      • Jul 2018 - Oct 2018

      1. Supplier delivery quality management and coaching.2. Supplier audit and evaluation.3. Material quality improvement and tracking.4. Material specification review.

    • Supplier Quality Engineer
      • Sep 2016 - Jul 2018

      1.Assessment, planning of IQC and SQE engineering and technical documentation. 2.strategy vendor capability development and quality performance driving. 3. Material vendor coaching . 4.On site validation, quality capability and mindset implantation. 5. Regular supplier evaluation. 6. Incoming quality inspection management and specification definition. 1.Assessment, planning of IQC and SQE engineering and technical documentation. 2.strategy vendor capability development and quality performance driving. 3. Material vendor coaching . 4.On site validation, quality capability and mindset implantation. 5. Regular supplier evaluation. 6. Incoming quality inspection management and specification definition.

    • Semiconductors
    • 1 - 100 Employee
    • Customer Quality Engineer
      • Aug 2015 - Aug 2016

      8D Report 追蹤回覆協助客戶稽核定期與客戶招開品質會議彙整品質周報/月報客戶規格確認

    • Process Quality Engineer
      • Dec 2014 - Aug 2015

      品質異常分析/追蹤改善制訂SIP及規格判定QC人員教育訊練

    • IT Services and IT Consulting
    • Quality Assurance Engineer
      • Dec 2009 - Mar 2014

Education

  • 聖約翰科技大學
    學士, 工業工程學系

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