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Justin Bradley John

Customer Service Assistant at Continental Kosher Butchers Pty Ltd

Contact Information

us****@****om

(386) 825-5501

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Location

Melbourne, Victoria, Australia, AU

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Customer Service Assistant
- Nov 2022 - Present
I am currently employed at a butcher's shop. The nature of the job demands a high level of efficiency, particularly during busy periods. This has taught me to develop superior organisational skills by successfully juggling multiple tasks simultaneously. Examples include processing orders, loading the delivery van, and serving customers, all around each other, which has enabled me to work smarter. As the primary point of contact between customers and the butchers at the back, my communication skills have continually improved, ensuring that accurate messages are relayed and customers' needs are met promptly and correctly. Working within a small, closely-knit team requires effective communication to guarantee timely and accurate order fulfillment. I have embraced an open-minded approach to learning, as acquiring the necessary skills for the job requires an understanding of various meat cuts, carving techniques, and other technical proficiencies. During quieter periods, I take the initiative to observe and learn new skills, such as preparing and boning chicken steaks, which I accomplished through practical experience and observation. Show less

Bartender
- Sep 2022 - Present
I am currently employed at a distinguished Japanese restaurant located in St Kilda. The establishment experiences a significant influx of customers and so efficient and speedy work is essential for outstanding performance. Through this role, I have acquired crucial organizational skills, including the ability to think and move rapidly. Working together with up to four other bartenders during peak hours has greatly improved my team-working skills, particularly in a small bar setting. Communication skills are equally important, as we operate a takeaway service from the bar. Thus, effective communication with both the front of house and the kitchen staff is paramount to guaranteeing prompt and accurate food delivery and drink preparation. In the event of a backlog, taking the initiative to deliver a drink personally instead of letting it sit idle and have the ice melt is an example of my proactive approach to work and being involved. On some nights we have the chance to serve up to 400 guests, meaning working harmoniously with different people while maintaining a high level of professionalism is imperative to succeed at this role Show less

Bar Waiter
- May 2021 - Dec 2021
My experience working on a luxury cruise ship, especially in a guest-facing role at the bar, instilled valuable life skills that I continue to apply today. The high-pressure environment demanded quick thinking, efficiency, and excellent interpersonal skills. I successfully built strong professional connections with numerous guests, many of whom I still maintain contact with. Establishing and building these relationships was key to ensuring repeat business among many guests. As a member of a small team, I assumed significant responsibility for communicating and reporting any discrepancies or supply shortages to my senior bartender. This fostered my personal organization skills and improved my ability to handle multiple tasks simultaneously. During service, taking and processing multiple drink orders from various tables sharpened my communication skills and strengthened my capacity to adapt to evolving circumstances. Overall, my experiences working in a demanding and fast-paced setting equipped me with valuable skills that I continue to apply in my professional endeavors. Show less

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