Justin Beckstrom
Automation Specialist at Chiirp- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
-
Portuguese Limited working proficiency
Topline Score
Bio
Adam Earl
Justin and I worked together designing, developing, and improving products at US Synthetic. He has a unique skillset of creativity, analytical problem solving, and continuous improvement. We especially valued his creative, out-of-the box thinking. Our production factory relied on him to trouble shoot challenges with our most difficult products. Justin was also effective at improving team morale. He would occasionally bring homemade ice cream or chips and salsa and share with everyone. He would also champion extracurricular activities like fishing or snowboarding. All in all Justin is the hard working, effective, fun-loving guy you would want on your team.
Greg Topham
Justin is extremely dedicated to his work. Detail is a high priority and is focused on serving his customer. Greg
Adam Earl
Justin and I worked together designing, developing, and improving products at US Synthetic. He has a unique skillset of creativity, analytical problem solving, and continuous improvement. We especially valued his creative, out-of-the box thinking. Our production factory relied on him to trouble shoot challenges with our most difficult products. Justin was also effective at improving team morale. He would occasionally bring homemade ice cream or chips and salsa and share with everyone. He would also champion extracurricular activities like fishing or snowboarding. All in all Justin is the hard working, effective, fun-loving guy you would want on your team.
Greg Topham
Justin is extremely dedicated to his work. Detail is a high priority and is focused on serving his customer. Greg
Adam Earl
Justin and I worked together designing, developing, and improving products at US Synthetic. He has a unique skillset of creativity, analytical problem solving, and continuous improvement. We especially valued his creative, out-of-the box thinking. Our production factory relied on him to trouble shoot challenges with our most difficult products. Justin was also effective at improving team morale. He would occasionally bring homemade ice cream or chips and salsa and share with everyone. He would also champion extracurricular activities like fishing or snowboarding. All in all Justin is the hard working, effective, fun-loving guy you would want on your team.
Greg Topham
Justin is extremely dedicated to his work. Detail is a high priority and is focused on serving his customer. Greg
Adam Earl
Justin and I worked together designing, developing, and improving products at US Synthetic. He has a unique skillset of creativity, analytical problem solving, and continuous improvement. We especially valued his creative, out-of-the box thinking. Our production factory relied on him to trouble shoot challenges with our most difficult products. Justin was also effective at improving team morale. He would occasionally bring homemade ice cream or chips and salsa and share with everyone. He would also champion extracurricular activities like fishing or snowboarding. All in all Justin is the hard working, effective, fun-loving guy you would want on your team.
Greg Topham
Justin is extremely dedicated to his work. Detail is a high priority and is focused on serving his customer. Greg
Credentials
-
Green Belt Six Sigma
Utah Valley UniversitySep, 2015- Sep, 2024
Experience
-
Chiirp
-
Software Development
-
Automation Specialist
-
Jun 2023 - Present
Automating text message marketing campaigns for home service businesses. Customer support. Automating text message marketing campaigns for home service businesses. Customer support.
-
-
-
SecurityTrax
-
United States
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Senior Client Success Manager
-
Jan 2017 - Mar 2023
SecurityTrax an Alarm.com company is a specialized cloud-based platform built for the security and interactive service industry. It's a unique merger of CRM, Enterprise Resource Planning (ERP), and Business Intelligence (BI) components with an ever-expanding Web Services library. SecurityTrax provides business owners, office staff, and technicians a wide variety of real-time smart tools to more efficiently manage their daily workflow while enabling data-driven decisions. - Beginning to end customer life cycle management starting with prospects, demoing leads, deal closure, onboarding training, and ongoing support - Use Salesforce to manage leads and record customer interactions and create tasks for follow-up - Use JIRA to create tickets to follow up with cross-department collaboration efforts and track client feature requests to pass along to clients - Create technical documentation and training videos to assist with the customer onboarding processes - Specialized training to help clients use DocuSign with our API integration - Inventory management system specialist connecting our system to many different vendors like ADI, Anixter, Wave Electronics, etc - Create Marketing and Sales materials using the Adobe Suite - Use Monday and Google Sheets to track customer progress through the onboarding process - Use Microsoft Teams to meet remotely with customers for demos, onboarding, and training - Use Slack to communicate internally and collaborate with different departments - Present new SaaS product releases to our client success team on a by-weekly basis. Show less
-
-
-
US Synthetic
-
Oil and Gas
-
100 - 200 Employee
-
Customer Engineer Technician
-
May 2006 - May 2016
Provide customers with a competitive edge by developing products that meet their needs and monitoring all aspects of the product life cycle from inception to end. Perform a variety of difficult and critical technical assignments to assist in expediting the design, development, procurement, fabrication, testing, and documentation of new PDC products. Responsible for the transfer to and continuous improvement/support of those products in production. Help with the direct support of specific customers. Problem solve using the PDCA method and DMAIC to get to the root cause of problems with processes, yields, and designs. Use Design of Experiments to optimize processes and products. Show less
-
-
-
-
Team Leader
-
Sep 2003 - Apr 2005
Lead supported and trained team members of a manufacturing cell. Problem solved using PDCA method and daily Kaizen's to continuously improve the work being done. Tracked efficiency, yields, delivery, problems, and improvements. Used 5S to keep the area and processes standardized, clean, and running properly. Lead supported and trained team members of a manufacturing cell. Problem solved using PDCA method and daily Kaizen's to continuously improve the work being done. Tracked efficiency, yields, delivery, problems, and improvements. Used 5S to keep the area and processes standardized, clean, and running properly.
-
-
Education
-
2007 - 2015
Utah Valley University
Associate's degree, Digital Communication and Media/Multimedia -
2007 - 2015
Utah Valley University
Bachelor's degree, Technology Management
Community
