Justin Bartasius

Help Desk Supervisor at Network It Easy, Inc.
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Lithuanian -
  • Spanish -

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Bio

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Credentials

  • CompTIA +
    CompTIA
    Nov, 2019
    - Nov, 2024

Experience

  • Network It Easy, Inc.
    • United States
    • Computer Networking Products
    • 1 - 100 Employee
    • Help Desk Supervisor
      • Apr 2022 - Present

    • Windows Network Technician
      • Dec 2019 - Apr 2022

  • Netrix Global
    • United States
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Tier 1 Cloud Carrier Services Engineer
      • Apr 2018 - Jun 2019

      Backup role to assist DataCenter operationsFull time responsibilities of configuring network equipment (Cisco based)Provides remote support for troubleshooting requests.Travel between client sites to assist with Network design/ implementation.Keeps inventory of all devices to be deployed.Focused on DMVPN and MPLS routing.

    • Data Center Technician/Tier 1 Support Engineer
      • Mar 2014 - Jun 2019

      Essential Duties and ResponsibilitiesResolve Tier 1 Support Issues on first contact for various customer service requestsMonitor servers, network and applications utilizing standard tools.Provide Tier 1 support and escalation of operational issues including network, hardware and software.Serve as primary initial responder within the Network Operations Center in notification, identifying, troubleshooting, and resolving network problemsThorough documentation of incident and problem details in near real-time.Ensure SLA’s are met for the systems and NOC.Escalate incidents to Tier 2 NOC Engineers as needed.Provide 24x7x365 staff rotation at NOC facility of data center.

  • Office Furniture Resources
    • United States
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Project Manager
      • Mar 2012 - Aug 2013

Education

  • Moraine Valley Community College
    Associate's degree, Science
  • University of Illinois at Urbana-Champaign
    Agricultural Engineering
  • Whitney Young Magnet High School
    High School Diploma, Theoretical and Mathematical Physics
    2003 - 2009

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