Justin B.

Technical Compliance Specialist at Design Works Gaming
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Contact Information
us****@****om
(386) 825-5501
Location
Las Vegas Metropolitan Area, US

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Andrew Friedman

Justin has been hugely important to the success of our business. His deep domain expertise in gaming compliance and regulatory operations, and his relationships with state regulators has been a tremendous resource to DraftKings. His contributions have saved weeks and months on product timelines time and time again, resulting in millions of dollars of positive revenue impact. Moreover, he has enabled us to undertake initiatives that we likely wouldn't have been able to do at all otherwise.

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Credentials

  • Project Management Simplified
    LinkedIn
    Apr, 2021
    - Nov, 2024

Experience

  • Design Works Gaming
    • United States
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Technical Compliance Specialist
      • Apr 2022 - Present

      Fully own technical compliance for the DWG operations. Working as the subject matter expert on a highly collaborative, amazing team, advance the status of submissions and ensure timely completion of all registrations and product approvals. Gather submission materials from relevant internal teams and 3rd party partners; Vendor registration and integrations; Complete all necessary regulatory forms and documents; Coordinate information requests and bug notifications between independent and regulatory labs and agencies, internal teams, and vendors/partners; Track and manage multi-week testing and approval projects; Report on regulatory compliance status to all relevant stakeholders.

  • DraftKings Inc.
    • United States
    • Mobile Gaming Apps
    • 700 & Above Employee
    • Gaming Compliance Lead
      • Dec 2019 - Mar 2022

      A driven lead who is able to fully own regulatory submissions, certifications, and testing for the DraftKings Casino (iGaming) operations which top in the NJ, PA, WV, MI and CT markets! Working as the subject matter expert on a highly collaborative, amazing team, I advance the status of submissions and ensure timely completion of all registrations and product approvals. Gather submission materials from relevant internal teams and 3rd party partners; Vendor registration and integrations; Complete regulatory forms and generate custom submission documents; Coordinate information requests and bug notifications between independent and regulatory labs and agencies, internal teams, and vendors/partners; Track and manage multi-week testing and approval projects; Report on regulatory compliance status to all relevant stakeholders.

  • Taurean Consulting Group, Inc
    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • IT Compliance Analyst
      • Nov 2019 - Dec 2019

      Assist in the quarterly and annual SOX reporting requirements for all Station's casinos and Station Casinos corporate. Assist in the quarterly and annual SOX reporting requirements for all Station's casinos and Station Casinos corporate.

  • William Hill
    • United Kingdom
    • Gambling Facilities and Casinos
    • 700 & Above Employee
    • Technical Compliance Lead
      • Feb 2019 - Apr 2019

      Responsible to work with the Product Development and Software teams to plan, direct, or coordinate activities to ensure compliance with ethical or regulatory standards throughout multiple markets. Regulatory submissions; manage submission of technical solutions with regulatory agencies in multiple markets using the experience with state and local regulatory personnel, as available markets evolve; prepare documentation required to support regulatory submissions; track regulatory release versions; assess product compliance and work with the QA team to insure conformity; identify compliance issues that require follow-up or investigation; evaluate testing procedures to meet regulatory specifications where applicable; consult with corporate attorneys as necessary to understand regulatory requirements using the experience interpreting regulations and technical requirements; keep informed regarding pending industry changes, trends, and best practices and assess the potential impact of these changes; build relationships within all levels and disciplines both internal and external to the organization.

    • Technical Compliance Coordinator
      • Mar 2018 - Feb 2019

      Responsible to work with the Product Development and Software teams to plan, direct, or coordinate activities to ensure compliance with ethical or regulatory standards throughout multiple markets. Other duties include: assist the Director of Product Delivery with regulatory submissions; manage submission of technical solutions with regulatory agencies in multiple markets using the experience with state and local regulatory personnel, as available markets evolve; prepare documentation required to support regulatory submissions; track regulatory release versions; assess product compliance and work with the QA team to insure conformity; identify compliance issues that require follow-up or investigation; evaluate testing procedures to meet regulatory specifications where applicable; consult with corporate attorneys as necessary to understand regulatory requirements using the experience interpreting regulations and technical requirements; keep informed regarding pending industry changes, trends, and best practices and assess the potential impact of these changes; build relationships within all levels and disciplines both internal and external to the organization.

  • DiTRONICS Financial Services
    • United States
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Product Compliance Manager and Project Manager
      • Oct 2016 - Feb 2018

      Responsible for the direct oversight of all products requiring regulatory approval and is the primary compliance liaison for the company for all new installations, upgrades and enhancements to equipment and software placed on the casino floor that is considered either associated equipment or gaming equipment. Ensures that all the proper regulatory approvals are in place prior to shipping and installation in any federal, state, local or tribal jurisdiction. Provides compliance expertise to the necessary departments including but not limited to parts, manufacturing, service, research and development, and sales. The primary point of contact with the regulators, vendors and test labs in all federal, state, local and tribal jurisdictions as it relates to regulatory issues and communications. Also, acting Project Manager responsible for all installations, removals and conversions including procedures, checklists, record keeping and weekly project meeting. Process all related administrative paperwork, reports, and invoices for both Product Compliance and Project Management. Flexibility to act autonomously at all times while adhering to overall department and company policies and procedures. Position is a full-time, on-call 24 hours, and requires carrying mobile communication devices and requires travel.

  • DEQ
    • Canada
    • Gambling & Casinos
    • 1 - 100 Employee
    • Product Compliance Manager
      • Mar 2016 - Sep 2016

      Responsible for the product compliance of Proprietary Table Games (PTGs), Table Games Progressives (PRGs), utilities and any new gaming products. Ensures that all the proper regulatory approvals are in place prior to shipping and installation in any federal, state, local or tribal jurisdiction. Provides compliance expertise to the CEO, manufacturing, service, research and development, and sales. Point of contact with the regulators and test labs in any federal, state, local and tribal jurisdictions as it relates to regulatory compliance. Process all related administrative paperwork and reports.

  • Scientific Games
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Product Compliance Analyst II
      • Aug 2013 - Feb 2016

      Scientific Games purchased Bally Technologies and SHFL entertainment. Responsible for the primary product compliance of Proprietary Table Games (PTGs), Table Games Progressives (PRGs) and utility products. Responsible for the training and secondary oversight of Shuffle Master ETS (Electronic Table Systems) and EGM (Electronic Gaming Machines) products. Ensures that all the proper regulatory approvals are in place prior to shipping and installation in any federal, state, local or tribal jurisdiction. Provides compliance expertise to the necessary departments including but not limited to manufacturing, service, research and development, and sales. Point of contact with the regulators and test labs in any federal, state, local and tribal jurisdictions as it relates to regulatory products. Process all related administrative paperwork and reports. Requires the flexibility to act autonomously while adhering to overall department and company policies and procedures.

  • Shuffle Master
    • United States
    • Gambling Facilities and Casinos
    • 100 - 200 Employee
    • Product Compliance Analyst II
      • Aug 2013 - Nov 2013

      Responsible for the primary oversight of ETS (Electronic Table Systems) products and secondary backup oversight of EGM (Electronic Gaming Machines) products requiring regulatory approval. Ensures that all the proper regulatory approvals are in place prior to shipping and installation in any federal, state, local or tribal jurisdiction. Provides compliance expertise to the necessary departments including but not limited to manufacturing, service, research and development, and sales. Point of contact with the regulators and test labs in any federal, state, local and tribal jurisdictions as it relates to regulatory products. Process all related administrative paperwork and reports. Requires the flexibility to act autonomously while adhering to overall department and company policies and procedures.

  • Global Cash Access
    • United States
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Manager, Product Compliance
      • Aug 2010 - May 2013

      Responsible for the direct oversight of all products requiring regulatory approval and is the primary compliance liaison for the company for all new installations, upgrades and enhancements to equipment and software placed on the casino floor that is considered either associated equipment or gaming equipment. The Manager of Product Compliance also ensures that all the proper regulatory approvals are in place prior to shipping and installation in any federal, state, local or tribal jurisdiction. Provides compliance expertise to the necessary departments including but not limited to parts, manufacturing, service, research and development, and sales. The primary point of contact with the regulators, vendors and test labs in all federal, state, local and tribal jurisdictions as it relates to regulatory issues and communications. Incumbent will process all related administrative paperwork, reports, and invoices. Requires the flexibility to act autonomously at all times while adhering to overall department and company policies and procedures. Position is a full-time, on-call 24 hours, and requires carrying mobile communication devices and requires travel.

    • National Training Manager
      • May 2009 - Aug 2010

      Responsible for the overall training support for all booth operations and provides a high degree of customer service training and guidance to the department. The National Training Manager is responsible for maintaining the Policy and Procedures manual and all other training and audit documentation. Working with the Regional Operations Control Managers, the training manager will ensure that audit deficiencies noted during the cash booth audits are and remain corrected. The training manager will also identify current and future needs for operational and regulatory training, and ensure training programs are in place. Ensures compliance with Title 31 and AML reporting requirements, including training and testing. Must maintain a positive working relationship with casino management and vendors. Incumbent will process all related administrative paperwork, performance reports, invoices and accounting sheets. Requires the flexibility to act autonomously at all times while adhering to overall department and company policies and procedures. Position is a full-time, on-call 24 hours, and requires carrying mobile communication devices and requires travel.

    • Regional Operations Control Manager
      • Aug 2008 - May 2009

      Responsible for the auditing of booth operations, evaluating performance and development of employees in a casino gaming environment providing financial services to patrons including development and execution of audit plans and monitoring the performance process and training of employees within the region the position is assigned. Act as supervisor and assist in situations where there is a shortage of staff. Responsibilities will include enforcement of company policies and procedures, daily transaction and inventory reconciliation, maintenance of acceptable accounting practices, and assistance with customer transactions as needed. Will ensure compliance with Title 31 and AML reporting requirements, including training and testing. Must maintain a positive working relationship with casino management and vendors. Incumbent will process all related administrative paperwork, performance reports, invoices and accounting sheets. Requires the flexibility to act autonomously at all times while adhering to overall department and company policies and procedures. Position is a full-time, on-call 24 hours, and requires carrying mobile communication devices and requires travel.

    • Booth Supervisor at Potawatomi Bingo Casino
      • Aug 2007 - Aug 2008

      Booth Supervisor is the highest level of management available on-site responsible for cash booth operations to include cashing checks for casino customers and processing of GCA products and responsible for the overall supervision, performance and development of employees in a casino gaming environment. Ensure budget maintenance with a goal of minimizing expenses and controlling variances to the lowest possible levels. Supervise the daily processing of work and oversee the balancing and control of the assigned funds distributed to subordinates, verification of all Title 31 and AML procedures and paperwork. Responsible for the interview and hiring of new employees, scheduling of staff with a goal of minimizing overtime, employee reviews, training, goal setting, and recommendation to terminate. Assist with account management, building and maintaining relationships with the property staff and management. Ensure proper maintenance and troubleshooting of booth equipment and computers. Ensure the supplies are ample but not overfilled, compile reports, verification and approval of employee time records and prepare payroll. Complete HR new hire paperwork and assist employees in HR policy and procedures. Create, maintain and improve new and existing spreadsheets, reports and presentations. Perform other related duties, as assigned by management to include travel, training and auditing of other locations. Position is a full-time, on-call 24 hours and requires carrying mobile communication devices. I was a key contributor to the successful Certegy (Game Cash) and Cash Systems (CSI) conversions in 2008. Licensed by the West Virginia Lottery and Forrest County Potawatomi WI Gaming Commissions.

    • Booth Supervisor at Charles Town Races and Slots
      • Feb 2006 - Aug 2007

      Booth Supervisor is the highest level of management available on-site responsible for cash booth operations to include cashing checks for casino customers and processing of GCA products and responsible for the overall supervision, performance and development of employees in a casino gaming environment. Ensure budget maintenance with a goal of minimizing expenses and controlling variances to the lowest possible levels. Supervise the daily processing of work and oversee the balancing and control of the assigned funds distributed to subordinates, verification of all Title 31 and AML procedures and paperwork. Responsible for the interview and hiring of new employees, scheduling of staff with a goal of minimizing overtime, employee reviews, training, goal setting, and recommendation to terminate. Assist with account management, building and maintaining relationships with the property staff and management. Ensure proper maintenance and troubleshooting of booth equipment and computers. Ensure the supplies are ample but not overfilled, compile reports, verification and approval of employee time records and prepare payroll. Complete HR new hire paperwork and assist employees in HR policy and procedures. Create, maintain and improve new and existing spreadsheets, reports and presentations. Perform other related duties, as assigned by management to include travel, training and auditing of other locations. Position is a full-time, on-call 24 hours and requires carrying mobile communication devices. I was a key contributor to the successful Certegy (Game Cash) and Cash Systems (CSI) conversions in 2008. Licensed by the West Virginia Lottery and Forrest County Potawatomi WI Gaming Commissions.

  • PENN Entertainment, Inc
    • United States
    • Gambling Facilities and Casinos
    • 700 & Above Employee
    • Mutuel Teller and Trainer
      • Aug 2005 - May 2006

      Part-time employment selling bets for live and simulcast horse racing and training new mutuel tellers at Charles Town Races and Slots. Part-time employment selling bets for live and simulcast horse racing and training new mutuel tellers at Charles Town Races and Slots.

  • Jefferson County Clerk's Office - Election Center
    • Government Administration
    • 1 - 100 Employee
    • Assistant County Clerk
      • May 2005 - Mar 2006

      Responsible for the customer service and assistance with looking up documents including deeds, liens, releases and genealogy to residents of Jefferson County. Produces all requested copies and processing all payments. Assistant clerk is responsible for the opening and closing of cash registers and completion of the daily bank deposit. Prepares certified copies of birth, marriage and death certificates. Assist Vital Statistics and Voter Registration in daily job functions. Access, inquire, update and maintain the court system database, AS400 including recording and indexing of all documents. Compile, prepare, maintain, proof and finalize Judgment Docket and Index, U.C.C. Files and Index, and Real Estate Plat Index. Answer and operate phone system, as well as take messages and provide information to callers.

  • Office of the State Attorney, 20th Judicial Circuit Florida
    • United States
    • Law Practice
    • 1 - 100 Employee
    • Legal Secretary Clerk Grade 3 Felony Intake Division
      • Nov 2004 - Mar 2005

      Responsible for secretarial and administrative services to assigned Assistant State Attorneys, Michael Baker and Claudia Stewart. Prepare docket calendar of cases to be called in court. Appear in court every week for felony arraignments. Record case results and court orders. Create, organize, maintain and route all felony case folders. Examine, copy, file, and route all internal and external documents including incoming mail. Create and process all charging documents, agency documents and all other necessary paperwork for felony intake. Discovery and witness lists, motions and orders. Access, inquire, update and maintain the court system databases: Criminal Justice Information System (CJIS), NCIC Information System and Clerk of Courts Odyssey System. Run FBI NCIC/FCIC TAC background checks. Answer and operate phone system, as well as take messages and provide information to callers.

  • First Data Merchant Services
    • Financial Services
    • 700 & Above Employee
    • Regional Installer and Trainer
      • Dec 2002 - Aug 2004

      Provide customer service. Set-up, download and training for merchants with new terminals and equipment. Advance terminal and merchant support in person and by phone. Utilize all company resources and systems to help merchant troubleshoot and resolve terminal errors and issues. Handle replacement and repair of equipment. Handle merchant terminal and account inquires by phone and email. Coordinate and maintain scheduling with Account Executives and merchants. Participate in weekly and monthly training and account conferences. Receive, produce, maintain, organize and route all paperwork, documentation and reports for merchant accounts in the installation and training phase. Maintain, organize and budget all training and download materials including equipment. Position is a full-time, on-call 24 hours, and requires carrying mobile communication devices and requires travel.

  • Atlantic Coast Airlines
    • Flight Attendant
      • Oct 1999 - May 2002

      Flight Attendant for United Express (Dulles, VA) and Delta Connection (LaGuardia, NYC)Provide safety and customer service to all airline passengers. Offer in-flight service. Explain use of safety equipment and procedures. Maintain active certification and administer first aid. Obey and enforce all Federal Airline Regulations (FAR’s). Individual is responsible for remaining current on all policies, procedures and FAR’s. Maintain good physical health and appearance. Assist ground school instruction for the CRJ, J-41 and Do-Jet 328 aircrafts and perform I.O.E. instructing (In-flight Operations Evaluation). Elected AFA Union Chairman and Head of Publications after a year of service.

Education

  • University of Phoenix
    Business Courses
    2007 - 2010
  • Shepherd University
    None, General/Required Courses
    2003 - 2005
  • Martinsburg High School
    Scholastic Diploma, General Studies
    1994 - 1998

Community

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