Certified Personal Trainer

• Dec 2022 - Present

Certified Personal Trainer

• May 2021 - Nov 2022

Teaching Assistant

• Jan 2020 - Dec 2021

Certified Personal Trainer

• Jan 2019 - May 2021

Desktop Engineer/Systems Administrator

• Oct 2016 - Jul 2018

-Helped plan and implement robust network and server solutions for small and medium sized businesses -Troubleshot LAN, WAN and internet connectivity on a daily basis -Experience with Microsoft Exchange and Active Directory - adding new users; modifying permissions -Monitored the health of all devices connected to networks - Routers, Firewalls, Switches, Servers, Workstations, Printers, etc. -Configured and troubleshot Cisco/Meraki devices as well as related protocols (TCP/IP, OSPF, BGP) -Administered accounts and tracked assets using the Salesforce platform -Understanding of Wireshark and related network monitor technologies. Show less

Lab Configuration Engineer

• Dec 2014 - Jun 2016

-Installed and maintained 4690 point-of-sale and infrastructure equipment in a lab environment -Configured Cisco networking devices including switches, routers and firewalls using SSH & SecureCRT -Supervised projects related to the Albertsons/Safeway merger -Resolved Change requests and Incidents using IT@UrService -Created documentation to better streamline corporate processes -Utilized vSphere web client to manage VMware servers -Maintained organization of large amounts of hardware through Asset Management Show less

Workstation PC Technician

• Aug 2013 - Nov 2014

● Provided support to end-users in the form of Remedy Work Orders and Incidents ● Helped to open the new Kaiser Permanente San Leandro facility ● Assisted in the logistics and physical moves of many medical departments ● Updated and configured various Active Directory settings ● Configured and built Windows 7 desktops and laptops using PXE boot and a network server ● Performed hardware exchanges on out-of-warranty desktops ● Provided support to end-users in the form of Remedy Work Orders and Incidents ● Helped to open the new Kaiser Permanente San Leandro facility ● Assisted in the logistics and physical moves of many medical departments ● Updated and configured various Active Directory settings ● Configured and built Windows 7 desktops and laptops using PXE boot and a network server ● Performed hardware exchanges on out-of-warranty desktops

Reapplication Technician

• Feb 2013 - Apr 2013

● Managed a Remedy ticket queue for tracking the destruction of obsolete hardware ● Imaged desktops and laptops with Windows 7 ● Sanitized old hard drives to remove all traces of data ● Managed a Remedy ticket queue for tracking the destruction of obsolete hardware ● Imaged desktops and laptops with Windows 7 ● Sanitized old hard drives to remove all traces of data

Inventory Technician

• Jun 2011 - Feb 2013

● Managed a Remedy ticket queue using Google Unified Ticketing System ● Packaged and deployed video conferencing equipment to Google offices around the world ● Tracked warehouse inventory using an inventory database program ● Delivered high-priority PC/monitor/peripheral requests to employees ● Managed a Remedy ticket queue using Google Unified Ticketing System ● Packaged and deployed video conferencing equipment to Google offices around the world ● Tracked warehouse inventory using an inventory database program ● Delivered high-priority PC/monitor/peripheral requests to employees

Desktop Support

• Apr 2012 - May 2012

● Interfaced with employees on a daily basis over the phone and in person ● Re-imaged desktop and laptop systems using Windows 7/Vista/XP from a network server ● Scanned for and quarantined viruses on infected machines ● Copied clean files to a newly imaged hard drive and returned machines to users ● Interfaced with employees on a daily basis over the phone and in person ● Re-imaged desktop and laptop systems using Windows 7/Vista/XP from a network server ● Scanned for and quarantined viruses on infected machines ● Copied clean files to a newly imaged hard drive and returned machines to users

Field Technician

• Oct 2009 - Nov 2010

● Responsible for fixing hardware on laptop and desktop computers ● Set up client appointments over the phone on a daily basis ● Acquired certifications to fix Dell, IBM, and Sony computers ● Experience installing and troubleshooting Windows 7/Vista/XP ● Explained to clients how to avoid computer problems in the future ● Responsible for fixing hardware on laptop and desktop computers ● Set up client appointments over the phone on a daily basis ● Acquired certifications to fix Dell, IBM, and Sony computers ● Experience installing and troubleshooting Windows 7/Vista/XP ● Explained to clients how to avoid computer problems in the future