Experience

Wiley University

• United States
• Education Administration Programs
• 100 - 200 Employee

• Default Manager/ Financial Aid Counselor

  • Jul 2018 - Present

  ▪️Collaborative worker ▪️Assisting students with FAFSA ▪️Discussing repayment options with students ▪️HCM2 Experience ▪️PowerFaids software experience ▪️Preventing student default ▪️Problem solving ▪️Graduation loan counseling ▪️Collaborative worker ▪️Assisting students with FAFSA ▪️Discussing repayment options with students ▪️HCM2 Experience ▪️PowerFaids software experience ▪️Preventing student default ▪️Problem solving ▪️Graduation loan counseling



AeroCare Holdings, Inc.

• United States
• Medical Equipment Manufacturing
• 200 - 300 Employee

• Customer Service Representative Team Lead

  • Sep 2017 - Jan 2018

  ▪️Prepared equipment orders for equipment to be delivered ▪️Enlightened patient about products and equipment ▪️Insurance Verification ▪️Setting up payment arrangements and autopay ▪️Collecting patient co-pay and balance for equipment ▪️Resolving issue that might occur with patient ▪️Faxed, Scanned and copied confidential documents ▪️Light Housekeeping ▪️Communicated regularly with doctor’s office, Home Health Facilities, and other Medical personnel ▪️Prepared equipment orders for equipment to be delivered ▪️Enlightened patient about products and equipment ▪️Insurance Verification ▪️Setting up payment arrangements and autopay ▪️Collecting patient co-pay and balance for equipment ▪️Resolving issue that might occur with patient ▪️Faxed, Scanned and copied confidential documents ▪️Light Housekeeping ▪️Communicated regularly with doctor’s office, Home Health Facilities, and other Medical personnel



PINEYWOODS HEART, PLLC

• United States
• Medical Practices

• Office Manager

  • Feb 2017 - Aug 2017

  ▪️Faxed, Scanned and copied information ▪️Answered multiline phone and recorded messages ▪️Scheduled and made reminder calls for patient appointments ▪️Prepared charts and all of its material for the upcoming weeks for patients ▪️Created folders for patients as well as organize and transfer old patients into new folders ▪️Aided the LVN in Home Health orders also scheduling LVN luncheons for different Home Health Rep. and Drug Rep. ▪️Assisted the Physician in any and everything that was needed in daily task



Ouachita Parish Workforce

• Monroe, Louisiana, United States

• Assistant Youth Coordinator

  • May 2010 - Jan 2016

  ▪️Planned and coordinated activities, interviews and events for the Ouachita Parish Project C.H.O.I.C.E youth program. ▪️Developed positive and supportive relationships with all youth and families. ▪️Implemented career development curriculum designed to instruct youth on basic guideline for employment including: mock interviews, resume development, appropriate dress and workplace etiquette. ▪️Resolved issues between youth program participants and employers. ▪️Counselled at risk youth concerning employment and education barriers. ▪️Compiled records for annual audit and ensured all program files were reviewed for compliance. ▪️Submitted hours worked to human resources and issued paychecks to program participants.