Justice Coker
Desktop Support Technician at Storage Strategies, Inc. (SSI)- Claim this Profile
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Topline Score
Bio
Credentials
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Microsoft Azure Administrator Associate | AZ-104
MicrosoftDec, 2022- Oct, 2024 -
ITIL Foundation Level
AXELOS Global Best PracticeNov, 2022- Oct, 2024 -
CompTIA Security+
CompTIAOct, 2022- Oct, 2024
Experience
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Storage Strategies, Inc. (SSI)
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Desktop Support Technician
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Feb 2023 - Present
On-site Tier-2 desktop technician. On-site Tier-2 desktop technician.
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United States Air Force
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Branch Manager
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Jul 2020 - Mar 2023
Manage 8 members who plan and execute complex air-to-air refueling missions across the globe, also serving as a resource to crew members experiencing inflight emergencies. Manage mission assignments amongst 23 planners in 4 locations. Purchase Card Holder: ensures purchases are made within annual budget, prevents fraud waste and abuse of government funds.
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In-Flight Refueling Instructor/Evaluator
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Mar 2010 - Jun 2022
Instruct and Evaluate KC-135 in-flight refuelers in normal operations and emergency procedures.
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Operations Manager
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Oct 2018 - Jul 2020
Ensured day to day operations of a flying squadron and ensured the world-wide mission ready status of 44 aircrew members. Oversaw relocation of military assets during unit closure and ensured a seamless transition for members required to move to new locations.
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Chief Boom Operator/SME
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Dec 2016 - Jul 2020
Lead Boom Operator, managed leave, travel and deployment schedules for 14 Boom Operators.
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Deployed Squadron Superintendent
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Jun 2018 - Nov 2018
Enlisted manager of 270 deployed military members, comprised of 16 different career specialties. Tended to the moral, welfare, and discipline while ensuring combat effectiveness of flown missions. Established relations with 6 outside agencies and foreign government to establish a budget, spending plan and allocation process for mission essential goods and equipment.
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Training and Scheduling Supervisor
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May 2016 - Oct 2018
Supervised 7 members, managing 1,600 flight hour program with 12 aircraft, along the daily flying schedules and training requirements for 46 aircrew members.
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Training Flight Scheduler
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Feb 2015 - May 2016
Scheduled Pilot and Boom Operator students' training and evaluation flights from 9 different syllabi programs, managing an 1,800 fight hour program that served 738 students per year from 8 different countries.
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KC-135 Faculty Training Unit SME; Lead Flight Instructor/Evaluator
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Apr 2011 - May 2016
Provided ground, flight and simulator instruction and evaluated to newly recruited KC-135 in-flight refuelers in all aspects of the crew position, as well as those upgrading to become a flight instructor.
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Aircrew Training Supervisor
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Apr 2010 - May 2011
Oversaw upgrade and continuation training for 122 aircrew members.
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Aircrew Scheduler
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Apr 2009 - Mar 2010
Responsible for 107 aircrew members flight assignments and ground training schedules.
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In-Flight Refueling Journeyman
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Aug 2005 - Mar 2010
In-Flight Refueler on KC-135
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Education
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Liberty University
Bachelor of Science - BS, Information Technology: Data Networking & Security -
2014 - 2019
Liberty University
Bachelor of Science - BS, Multi/Interdisciplinary Studies -
2005 - 2012
Community College of the Air Force
Associate of Science - AS, Instructor of Technology and Military Science -
2005 - 2012
Community College of the Air Force
Associate of Science - AS, Aviation/Airway Management and Operations
Community
