Justen D. Hix, CPCE

Immediate Past President at National Association for Catering and Events (NACE)
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte, North Carolina, United States, US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Immediate Past President
      • Jan 2018 - Present

    • President
      • Jan 2016 - Dec 2017

      Charlotte NC Chapter

    • Vice President
      • Dec 2013 - Dec 2015

      Support Programs Chair with meeting planning, executing, and budgeting of monthly chapter meetings.Work with President on Chapter initiatives

    • Secretary/Executive Board
      • Jan 2013 - Dec 2013

      Record all monthly Executive Board minutes and submit to national officeMaintain all NACE member and sponsor correspondence and serve as chapter historianSubmit and adhere to annual budget

    • Programs Chair/General Board
      • Dec 2011 - Jan 2013

      Conceptualized, budgeted, and managed 11 monthly chapter meetings with 50-80 attendeesNegotiated venue, catering, décor, and photography sponsors’ contracts for each meetingManaged chapter’s website relating to member correspondence and published meetingsCollaborated with team of 4 committee members

    • Complex Director of Events
      • Mar 2013 - Present

      Detail and plan meetings/conferences of 10-2000 people in 52000 square feet of meeting space and 600 rooms between two luxury brand hotels. Detail and plan meetings/conferences of 10-2000 people in 52000 square feet of meeting space and 600 rooms between two luxury brand hotels.

    • Hospitality
    • 1 - 100 Employee
    • Director of Catering
      • Apr 2012 - Aug 2012

      Sold and detailed events within 11,000 square feet (25 to 250 people per event)Solicited new corporate accounts and managed current relationships to maximize revenueWorked with Food & Beverage Director to create menus/packages and pricing strategiesManaged, coached, and trained two Catering ManagersCreated and managed yearly budget and weekly/month/yearly Catering forecast Sold and detailed events within 11,000 square feet (25 to 250 people per event)Solicited new corporate accounts and managed current relationships to maximize revenueWorked with Food & Beverage Director to create menus/packages and pricing strategiesManaged, coached, and trained two Catering ManagersCreated and managed yearly budget and weekly/month/yearly Catering forecast

    • Catering Manager
      • Nov 2008 - Apr 2012

      Achieved 200% year over year sales/catering revenue growth, surpassing all sales goals each yearManaged, negotiated, and detailed all social catering, weddings, receptions, and small room blocksSolicited new business and managed existing client relationshipsWorked with outside caterer to maximize revenue and up sell when possibleCreated and managed yearly budget and monthly Catering forecast Achieved 200% year over year sales/catering revenue growth, surpassing all sales goals each yearManaged, negotiated, and detailed all social catering, weddings, receptions, and small room blocksSolicited new business and managed existing client relationshipsWorked with outside caterer to maximize revenue and up sell when possibleCreated and managed yearly budget and monthly Catering forecast

    • Credit Manager
      • Jul 2006 - Sep 2008

      Managed all accounts receivable activity such as resolving disputes, researching credit, and reconciling accounts Maintained accounts receivable rolling balance of $300,000 with 99% net aging less than 60 daysCollected monthly receivables of $150K-$200KPerformed daily audit, corrections, and billing of all hotel banquet events and groupsAudited daily hotel income and daily income/general ledger entriesManaged all chargeback/retrieval inquiries and responses Managed all accounts receivable activity such as resolving disputes, researching credit, and reconciling accounts Maintained accounts receivable rolling balance of $300,000 with 99% net aging less than 60 daysCollected monthly receivables of $150K-$200KPerformed daily audit, corrections, and billing of all hotel banquet events and groupsAudited daily hotel income and daily income/general ledger entriesManaged all chargeback/retrieval inquiries and responses

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Credit Manager
      • Jan 2004 - Jun 2006

      Managed all aspects of hotel credit: disputes, extending credit, and collectionsReconciled monthly credit card bank accounts, general ledger postings, and end of monthMaintained a rolling accounts receivable of $1.5M with 95% net aging less than 60 daysCollected monthly receivables of approximately $500K-$1MPerformed daily audit, corrections, and billing of all hotel banquet events and groupsManaged all chargeback/retrieval inquiries and responses Managed all aspects of hotel credit: disputes, extending credit, and collectionsReconciled monthly credit card bank accounts, general ledger postings, and end of monthMaintained a rolling accounts receivable of $1.5M with 95% net aging less than 60 daysCollected monthly receivables of approximately $500K-$1MPerformed daily audit, corrections, and billing of all hotel banquet events and groupsManaged all chargeback/retrieval inquiries and responses

Education

  • University of North Carolina at Chapel Hill
    Bachelor of Arts (BA), English
    1987 - 1992
  • J.H. Rose High School
    High School Diploma
    1984 - 1987

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