sr. Organizational Psychologist

• Nov 2020 - Present

US Director Customer Engagement and Success

• Aug 2016 - Nov 2020

Impraise makes People Enablement and Talent Management meaningful for employees, actionable for managers, and painless for HR.•Maintain a client portfolio of 1.5M ARR with Focus on Retention, NPS andUpsell Opportunities.• Improve team scalability & alignment.• Design and continuously improve scalable Onboarding Strategies, Playbooks,and Success Plans.• Present innovative leadership strategies to stakeholders in People Operationsto optimize client’s successful (talent) development and (business) growth.• Coach and consult HR leaders on change strategy in their successful transitionto a continuous performance feedback culture.• Lead, design, and conduct Engagement- and Leadership Programs internally• Manage team day-to-day, new-hire Onboarding, and People Administration..• Represent the Customer Voice in Product Strategy and Direction.• Manage and foster an Engaging and High-Performing Office Culture.• Deliver Success metrics and Executive Business Reviews to executiveleadership.• Lead cross-functional teams to identify and implement key performancemeasures to the project-delivery process. Show less

Director People Ops NYC office

• Jan 2018 - May 2019

• Manage and foster an Engaging and High-Performing Culture.• Manage Office day-to-day, new-hire Onboarding, and People Administration. • Lead, design, and conduct Engagement- and Leadership Programs.

Mental Skills Coach

• Oct 2015 - Sep 2018

As a Mental Skills Coach for the Academy I provided the tools to perform in a competitive environment. • Designed a curriculum on mental skills in a high performance sports environment. • Educated elite players in areas of mental toughness, positive feedback, leadership and emotional intelligence. • Acted as an off-the field coach to improve player’s mental and motivational skills. Play Rugby USA provides young people with vitality for life, both on and off the rugby field. With a particular focus on engaging young people from underserved communities, Play Rugby USA cleverly uses rugby as a vehicle for young people to develop the foundational competencies and habits they need to be successful in life. Show less

Sr. Consultant |Talent and Leadership Coach | People Performance Psychology Expert |

• Dec 2007 - Jun 2015

Consulted Leadership Executives on management & talent development policies. • Strategically maintained and developed a client portfolio of $2.7M. • Conducted career development trainings like Talent Identification and ongoing employee development to People Ops. Executives. • Coached managerial staff on efficiency and high-performance improvements by using physical sports experiences. • Advised leadership on behavioral & skills development and career paths utilizing various assessment methods e.g. 360 surveys, personality, IQ, motivational, workplace culture tests. • Started and Managed Affiliate Company and coached 24 employees on timely client delivery. • Managed and improved day-to-day delivery processes, performance on objectives and key results (OKR's) to build a sustainable business. Show less

Recruitment Consultant

• Nov 2005 - Dec 2007

• Sourced and selected candidates for temporary and permanent work assignments. • Identified, maintained and developed new business opportunities. • Negotiated with clients on rates, contracts and job placements. • Developed major accounts through daily client service support. • Sourced and selected candidates for temporary and permanent work assignments. • Identified, maintained and developed new business opportunities. • Negotiated with clients on rates, contracts and job placements. • Developed major accounts through daily client service support.