Experience

Sunlight Pakistan

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Account Executive

  • Feb 2021 - Present

  Coordinated with the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. Handled urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events. Handled orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers. Ensured that orders are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. Collaborated with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently. Developed and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department. Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures. Organizing, attending, and participating in stakeholder meetings. Documenting and following up on important actions and decisions from meetings. Preparing necessary presentation materials for meetings. Ensuring project deadlines are met. Determining project changes. Providing administrative support as needed. Undertaking project tasks as required. Developing project strategies. Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project. Assess project risks and issues and provide solutions where applicable. Ensure stakeholder views are managed towards the best solution. Show less