Junyi Yee
Development Team Lead (Mobile) at DZH International- Claim this Profile
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Bio
Experience
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DZH International
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Singapore
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Financial Services
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1 - 100 Employee
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Development Team Lead (Mobile)
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Jan 2021 - Present
- Oversee project development progress within the team to ensure quality and delivery timelines- Coach and motivate team members to meet their professional goals while aligning with company's targets- Streamline project and task tracking workflows company-wide to improve work efficiency and product quality
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Software Engineer (Mobile) - Native iOS and Android
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Jul 2018 - Jan 2021
- Design, develop and maintain mobile stock trading applications for retail brokers and banks in Asia- Design, develop and maintain relevant backend services
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DigitalGlobe
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Customer Service Representative Team Lead
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Aug 2016 - Jul 2017
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Senior Customer Service Representative / Account Services Management Intern
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Jul 2013 - Jul 2016
- Provide high-touch post-sales support for premium regional accounts- Facilitating operations through close co-ordination within internal teams to ensure commitments to customers are met, delivering positive customer experience- Build strong customer relationships and being their advocate, to meet both customer's and company's desired goals- Provide efficient responses and service to general customer enquiries and issues within Service Level Agreement timelines- Support Sales and Account Management teams by preparing tailored reports- Classify and investigate issues, routing and escalating issues internally if required
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Education
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National University of Singapore
Graduate Diploma, Systems Analysis -
National University of Singapore
Bachelor of Arts (B.A.), Geography