Experience

PostGrid

• Canada
• Software Development
• 1 - 100 Employee

• Operation Project Coordinator

  • Dec 2022 - Present

  - Handling day-to-day logistic operations and dealing with work process emergencies. - Coordinate with different/own department to establish efficient cross-team or team-internal communications, organize and convey information to our members in a timely manner. - Multitasking under high-pressure environment and ensure our jobs meet their daily deadline and deliver our promised SLA to our clients as results. - Coordinate with our suppliers and partners, maintaining effective external communication, and dedicated in developing a positive long-term B2B relationship with them. - Heavily involving in the company’s workflow optimization and business strategy and developments throughout all stages in different aspect. Show less



GLP Worldwide Expedition Travel and Tours

• Wholesale
• 1 - 100 Employee

• Operations Account Associate

  • Sep 2022 - Nov 2022

  - Established connections with supplier including local travel agencies, hotels, cruises, restaurants, etc. to obtain quotations for travel packages, negotiated contracts and business to further maximize revenue. - Maintained supplier and product-related financial information in Excel, synthesized data using Pivot Tables. - Established connections with supplier including local travel agencies, hotels, cruises, restaurants, etc. to obtain quotations for travel packages, negotiated contracts and business to further maximize revenue. - Maintained supplier and product-related financial information in Excel, synthesized data using Pivot Tables.



A. Cabansay CPA Professional Corporation

• Accounting Clerk

  • May 2022 - Jun 2022

  I Have started my one-month internship with the accounting firm A. Cabansay CPA Professional Corporation and have learned different accounting software. Also, I was able to explore the operations and structure of different local business companies. I'm grateful to have this chance to learn things outside of school and it has helped me develop different accounting skills. I consider it as compensation for my missing chance to have a co-op experience during my university as an international student. Show less



27℃ Counselling Studio

• Non-profit Business Consultant

  • Apr 2020 - Oct 2021

  - Partnered with a team of 4 to ideate and build the 1st non-profit counselling studio in Soochow University to help university students tackle anxiety, depression or other mental health challenges. - Re-evaluated the administrative process to garner budget ownership from all stakeholders; set strategic direction for financial planning through scenario analysis, modeling, budgeting, forecasting, and reporting in Excel. - Prepared update project plans on a weekly basis, ensuring current status reported for marketing, customer service set up, and social media resulting in 1000+ new program participants in 5 months. Show less



Mama Tzatziki

• Part-time Business Advisor

  • Oct 2019 - Jul 2021

  - Assisted in the implementation of the new QuickBooks accounting software and post-implementation upgrades. - Responsible for general accounting duties including AP/AR, general ledgers, bank reconciliation, and supported the development of internal control framework. - Assisted in the implementation of the new QuickBooks accounting software and post-implementation upgrades. - Responsible for general accounting duties including AP/AR, general ledgers, bank reconciliation, and supported the development of internal control framework.



miHoYo

• China
• Computer Games
• 100 - 200 Employee

• Customer Service Representative

  • Feb 2015 - Nov 2016

  being a remote part-time customer service representative for this Chinese gaming company, I am able to meet every standard that had been set by the company and through my service, I have gained positive feedback from 90% of the customers being a remote part-time customer service representative for this Chinese gaming company, I am able to meet every standard that had been set by the company and through my service, I have gained positive feedback from 90% of the customers