Experience

Independent Contractor

• Technology, Information and Internet
• 100 - 200 Employee

• Manager of Sales

  • Aug 2022 - Present

  Responsibility: Cold call customers to set an appointment with the Project Manager for Home Improvement. Cold-called prospective customers to determine product or service needs, ascertain timelines, and identify decision-makers. Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor. Made at least 4-8 cold and warm transfers to every interested customer. Responsibility: Cold call customers to set an appointment with the Project Manager for Home Improvement. Cold-called prospective customers to determine product or service needs, ascertain timelines, and identify decision-makers. Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor. Made at least 4-8 cold and warm transfers to every interested customer.



LinkStalker Marketing Agency

• United States
• Marketing Services
• 1 - 100 Employee

• Sales Manager

  • May 2023 - Jun 2023

  We drive your business growth with our proven B2B lead generation strategies and unlock new opportunities for increased sales and revenue. We drive your business growth with our proven B2B lead generation strategies and unlock new opportunities for increased sales and revenue.



Kaiss Express

• Greater Toronto Area, ON

• Business Development Manager

  • Jul 2022 - Jan 2023

  Assigned to be responsible for generating leads and meeting sales goals. Duties include sales presentations, product demonstrations, and negotiating contracts with potential clients. Responsibilities: Qualifying &Generating leads. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Giving sales presentations to a range of prospective clients. Coordinating sales efforts with marketing programs. Understanding and promoting company programs. Preparing and submitting sales contracts for orders. Maintaining client records. Answering client questions about credit terms, products, prices, and availability. Show less



Personal Client

• United Kingdom
• 1 - 100 Employee

• Ecommerce General Virtual Assistant

  • Jan 2021 - Jul 2022

  Responsibilities: Preparing ads/creatives for a specific product to be launched weekly through Google sheets. Weekly product recommendations and Creating encouraging and unique product descriptions. Making sure that every product has the right profit margin before launching. Store Building and Importing quality products to a client's stores. Making suggestions and changes to clients' websites and online stores. Ensuring every paid purchase by the customers is being fulfilled on time. Ensuring that ads are not overspending based on the client's ad campaign budget. Making sure that every product that is being launched is getting a sale and returns. Communicated professionally with colleagues, freelancers, and clients. Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Account Representative

  • Jan 2021 - Jan 2022

  Responsibilities: Directed day-to-day collections function. Persistently reached out to customers with extremely past due accounts to recover lost revenue. Collected funds from delinquent customers and minimized loss. Monitored accounts for compliance with established payment plans and flagged non-compliance. Counseled debtors on payment options and arranged installment agreements. Reached out to approximately 60 account holders daily. Responsibilities: Directed day-to-day collections function. Persistently reached out to customers with extremely past due accounts to recover lost revenue. Collected funds from delinquent customers and minimized loss. Monitored accounts for compliance with established payment plans and flagged non-compliance. Counseled debtors on payment options and arranged installment agreements. Reached out to approximately 60 account holders daily.



Ally

• United States
• Financial Services
• 700 & Above Employee

• Senior Collections Specialist

  • Jul 2017 - Jul 2021

  Responsibilities: Directed day-to-day collections function. Persistently reached out to customers with extremely past due accounts to recover lost revenue. Collected funds from delinquent customers and minimized loss. Managed past-due collection calls, skip-tracing outside collection agency coordination, and litigation activities. Monitored accounts for compliance with established payment plans and flagged non-compliance. Counseled debtors on payment options and arranged installment agreements. Reached out to approximately 100 account holders daily. Show less



Verizon Business

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Appointment Setter

  • Oct 2016 - Dec 2017

  Energetic sales agent with a solid history of success identifying prospects and converting leads into customers. Superior communication skills with the ability to understand client needs and close sales using an emotional and consultative approach. Responsibilities: Built relationships with customers and the community to promote long-term business growth. Increased sales with the execution of full sales cycle processing from initial lead processing through conversion and closing. Facilitated the sale of Internet services and loans to Business owners. Completed daily outbound calls, up to 8 hours per day. Achieved or exceeded company-defined sales quotas. Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads. Cold-called prospective customers to determine product or service needs, ascertain timelines and identify decision-makers. Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor. Show less



WellCare Health Plans

• United States
• Insurance
• 700 & Above Employee

• Pharmacy Agent

  • Sep 2016 - Sep 2017

  Handled 60 inbound calls for customers with inquiries and questions regarding their health insurance, wellness programs, prescription plans, and help provide the best solutions for the customer's health and financial well-being. Responsibilities: Communicated regularly with patients about billing issues, appointments, and procedures. Obtained patient information to properly record and document demographics and medical histories. Managed incoming phone calls to resolve patient inquiries and refer calls to appropriate departments. Provided feedback and information to coding and billing personnel to streamline accounting processes. Assisted patients in understanding how insurance coverage works and calculated copays. Followed up with doctors and nurses to obtain the necessary information to complete patients' records. Provide prescriptions with the correct item and quantity based on the updated formulary. Supported operations with filing, copying, and faxing. Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues. Provides the closest listing of available pharmacies wherein they can pick up prescriptions based on customers' current and updated addresses. Assist in program development with new products and/or services. Process one-time checking and credit card by phone payments. Evaluate information and options and select the alternative that best meet the requirement of the issue(s) presented. Show less