Junlan Zhou
Dialogue Manager at 汇丰环球客户服务(广东)有限公司- Claim this Profile
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中文 Native or bilingual proficiency
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英文 Full professional proficiency
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粤语 Full professional proficiency
Topline Score
Bio
Experience
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汇丰环球客户服务(广东)有限公司
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China
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Banking
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1 - 100 Employee
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Dialogue Manager
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Mar 2021 - Present
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Ping An Technology
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China
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Software Development
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300 - 400 Employee
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Technical Translator
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Sep 2019 - Aug 2020
· Internal materials translation (mainly technical documents related to Fintech and cutting-edge technologies: AI, Blockchain, cloud computing, etc.) · Research report translation · Internal materials translation (mainly technical documents related to Fintech and cutting-edge technologies: AI, Blockchain, cloud computing, etc.) · Research report translation
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JOYPLUS
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SHENZHEN
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Zh-En Translater & Interpreter,Assistant to VP
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Dec 2017 - Sep 2019
· Internal materials translation and training interpreting (mainly high-end European skincare and personal care, and marketing materials) · Prepared and translated business meeting materials/reports: sales reports, marketing plans, etc. · Assisted sales/training/brand directors in business meetings with overseas partners · Marketing events coordination and support (sales promotion, exhibition, new launch, business dinner) · Facilitated training process, liaised between internal staff and international trainers from partners · Worked as VP assistant and helped in her daily work and meetings · The job is approved and admired by managerial levels, and won the Award of Excellent Employee in 2018 company’s internal annual meeting. Show less
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中国移动北京公司
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China
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Telecommunications
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1 - 100 Employee
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Tele Interpreter
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Apr 2017 - Sep 2017
· Assigned to a communication giant China Mobile as a tele interpreter (part of the customer service). · Answered calls from people who travel abroad · Helped them to communication with foreigners in different scenarios (airports, hotels, hospitals, restaurants, banks, etc.) · Approved and admired by the team manager and the clients, always with 100% satisfaction. · Assigned as the team leader among the interpreters · Responsible for collecting industrial information and vocabularies. Show less
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Education
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英国埃塞克斯大学
硕士, Chinese-English Translation and Interpreting -
英国埃塞克斯大学
其他, Chinese-English Translation and Interpreting -
广州大学
学士, English Literature