Junlan Zhou

Dialogue Manager at 汇丰环球客户服务(广东)有限公司
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Contact Information
us****@****om
(386) 825-5501
Location
Guangdong, China, CN
Languages
  • 中文 Native or bilingual proficiency
  • 英文 Full professional proficiency
  • 粤语 Full professional proficiency

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Experience

    • Dialogue Manager
      • Mar 2021 - Present

    • China
    • Software Development
    • 300 - 400 Employee
    • Technical Translator
      • Sep 2019 - Aug 2020

      · Internal materials translation (mainly technical documents related to Fintech and cutting-edge technologies: AI, Blockchain, cloud computing, etc.) · Research report translation · Internal materials translation (mainly technical documents related to Fintech and cutting-edge technologies: AI, Blockchain, cloud computing, etc.) · Research report translation

  • JOYPLUS
    • SHENZHEN
    • Zh-En Translater & Interpreter,Assistant to VP
      • Dec 2017 - Sep 2019

      · Internal materials translation and training interpreting (mainly high-end European skincare and personal care, and marketing materials) · Prepared and translated business meeting materials/reports: sales reports, marketing plans, etc. · Assisted sales/training/brand directors in business meetings with overseas partners · Marketing events coordination and support (sales promotion, exhibition, new launch, business dinner) · Facilitated training process, liaised between internal staff and international trainers from partners · Worked as VP assistant and helped in her daily work and meetings · The job is approved and admired by managerial levels, and won the Award of Excellent Employee in 2018 company’s internal annual meeting. Show less

    • China
    • Telecommunications
    • 1 - 100 Employee
    • Tele Interpreter
      • Apr 2017 - Sep 2017

      · Assigned to a communication giant China Mobile as a tele interpreter (part of the customer service). · Answered calls from people who travel abroad · Helped them to communication with foreigners in different scenarios (airports, hotels, hospitals, restaurants, banks, etc.) · Approved and admired by the team manager and the clients, always with 100% satisfaction. · Assigned as the team leader among the interpreters · Responsible for collecting industrial information and vocabularies. Show less

Education

  • 英国埃塞克斯大学
    硕士, Chinese-English Translation and Interpreting
    2015 - 2016
  • 英国埃塞克斯大学
    其他, Chinese-English Translation and Interpreting
    2014 - 2015
  • 广州大学
    学士, English Literature
    2010 - 2014

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