Experience

Island Poké

• United Kingdom
• Food & Beverages
• 1 - 100 Employee

• Supervisor

  • Sep 2022 - Present

  • Serve customers efficiently with a well-presented Poke bowl • Manage a fast-pace environment whilst also constructing 100+ bowls during lunch • Delegate team members to positions to ensure queuing time for customers is less than 4 minutes during busy periods • Improve wait time and rating for major delivery services including Uber Eats, Deliveroo, JustEat, maintaining star ratings at 4.7+/5 • Uphold food safety practices and a clean space • Serve customers efficiently with a well-presented Poke bowl • Manage a fast-pace environment whilst also constructing 100+ bowls during lunch • Delegate team members to positions to ensure queuing time for customers is less than 4 minutes during busy periods • Improve wait time and rating for major delivery services including Uber Eats, Deliveroo, JustEat, maintaining star ratings at 4.7+/5 • Uphold food safety practices and a clean space



Edinburgh Festival Fringe Society

• United Kingdom
• Performing Arts
• 1 - 100 Employee

• Technical Director

  • Aug 2022 - Aug 2022

  • Serve customers efficiently with a well-presented Poke bowl • Manage a fast-pace environment whilst also constructing 100+ bowls during lunch • Delegate team members to positions to ensure queuing time for customers is less than 4 minutes during busy periods • Improve wait time and rating for major delivery services including Uber Eats, Deliveroo, JustEat, maintaining star ratings at 4.7+/5 • Uphold food safety practices and a clean space • Serve customers efficiently with a well-presented Poke bowl • Manage a fast-pace environment whilst also constructing 100+ bowls during lunch • Delegate team members to positions to ensure queuing time for customers is less than 4 minutes during busy periods • Improve wait time and rating for major delivery services including Uber Eats, Deliveroo, JustEat, maintaining star ratings at 4.7+/5 • Uphold food safety practices and a clean space



The Lanesborough Club & Spa

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Spa Assistant

  • Aug 2021 - Dec 2021

  • Ensured the spa is well kept and maintained with a fine attention to detail. The spa consists of gym, restaurant, treatment suites, lounges, hydro and thermal areas • Effectively managed the needs of multiple VIP guests and clients simultaneously • Communicated with my team of up to 12 across the spa to resolve issues for guests • Using initiative to meet guest’s demands to unique requests • Proactively presented services to potential members (Memberships starting from £8,000 per annum) • Conducted training/induction to new starters



Signature Properties Ltd

• London

• Administrator/Receptionist

  • Sep 2020 - Apr 2021

  • Relayed important messages to tenants daily via email/calls • Advertised properties on Zoopla and SpareRoom • Handling the logistics for property viewing appointments (bookings, cancellations and other details) • Photocopying, printing, filing tenant and property records as well as making orders for office equipment • Implemented data model using excel to organise viewings according to availability of agents and buyers as well as sincerity of buyers • Increased number of viewings per property from 2-4 a week to 4-6 in turn approx. 30% decrease in time taken to sell a property on average



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Assistant

  • Aug 2018 - Sep 2019

  • Ensured the spa is well kept and maintained with a fine attention to detail. The spa consists of gym, restaurant, treatment suites, lounges, hydro and thermal areas • Effectively managed the needs of multiple VIP guests and clients simultaneously • Communicated with my team of up to 12 across the spa to resolve issues for guests • Using initiative to meet guest’s demands to unique requests • Proactively presented services to potential members (Memberships starting from £8,000 per annum) • Conducted training/induction to new starters



CH2M

• United States
• Civil Engineering
• 700 & Above Employee

• Engineering Intern

  • Aug 2017 - Aug 2017

  • Worked on engineering case studies on a global scale and was able to come up with solutions under a time constraint within teams • Presented solutions and ideas to a panel of engineers working on HS2 • Learnt about the projects they are involved in specifically the Thames Barrier • Worked on engineering case studies on a global scale and was able to come up with solutions under a time constraint within teams • Presented solutions and ideas to a panel of engineers working on HS2 • Learnt about the projects they are involved in specifically the Thames Barrier