Experience

MedVA

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Virtual Assistant

  • Mar 2023 - Present

  I am a certified Medical Virtual Assistant which received an intensive training from MedVA. I was also one of the hand-picked candidates that was invited to finish Advance Medical Scribe training in which I completed and passed. I am a certified Medical Virtual Assistant which received an intensive training from MedVA. I was also one of the hand-picked candidates that was invited to finish Advance Medical Scribe training in which I completed and passed.



MedRisk

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Outbound Customer Advocate

  • Jan 2022 - Feb 2023

  I handle US Healthcare account specifically Worker's Compensation. I act as a primary liaison between the adjuster, case managers, providers and doctors. I follow patient's therapy cases from start to finish by communicating critical updates to insurance companies. I also manage claims, verify insurance, processing approvals and denials, and patient monitoring by confirming patient's attendance on therapy services and obtaining treatment notes from network providers. I handle US Healthcare account specifically Worker's Compensation. I act as a primary liaison between the adjuster, case managers, providers and doctors. I follow patient's therapy cases from start to finish by communicating critical updates to insurance companies. I also manage claims, verify insurance, processing approvals and denials, and patient monitoring by confirming patient's attendance on therapy services and obtaining treatment notes from network providers.



Access Healthcare Services

• Ghana
• Higher Education

• Prior Authorization Specialist

  • Jul 2020 - Jan 2022

  I am responsible for processing prior-authorization for procedures that are being requested by the doctor. I do clinical reviews on the patient's medical chart and call the insurance companies to provide medical necessity on the procedure requested. I was also promoted to the training team in which I train new hires of workflows and need to knows in the company. I am responsible for processing prior-authorization for procedures that are being requested by the doctor. I do clinical reviews on the patient's medical chart and call the insurance companies to provide medical necessity on the procedure requested. I was also promoted to the training team in which I train new hires of workflows and need to knows in the company.



TOKYO HEALTHLINK, INC.

• Hospitals and Health Care
• 1 - 100 Employee

• Physical Therapist

  • Dec 2018 - Jun 2020

  I planned and executed physical therapy managements for different type of patients as a clinician. I was also tasked with administrative duties such as delegating tasks to fellow clinicians. I also answered patient's inquiries through phone and email and did appointment scheduling as well. I planned and executed physical therapy managements for different type of patients as a clinician. I was also tasked with administrative duties such as delegating tasks to fellow clinicians. I also answered patient's inquiries through phone and email and did appointment scheduling as well.