Business Development Executive

• Apr 2022 - Present

Travel Industry Sales

• Apr 2021 - Apr 2022

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Business Solutions Manager, Northeast Region

• Feb 2019 - Aug 2020

SUCCESS STORY Developed and managed marketing solutions and membership programs for accounts. A key top account was not using tools to their maximum benefit. Once identified I quickly put a strategic plan into play that started with relationship development to gain a better understanding of why. Listening and building trust was the key to capture their engagement, which resulted in them allowing me to host training sessions that showcased the tool benefits. They were sold and swiftly moved to use the efficiency tool. HOW I BRING VALUE TO THIS ROLE •Managed retention, support, and sales growth of travel agency accounts and preferred supplier partners. •Demonstrated and implemented technology solutions of proprietary software programs geared to meet customer needs. Programs included ways to drive more efficiencies for agents, allow easy access to suppliers' marketing and offers and social media tool booking engines for Cruise and Hotel platforms. Show less

Hilton Agency Field Sales Executive

• Oct 2010 - Feb 2019

SUCCESS STORIES •Developed and implemented International Weeks, a program to connect hotel partners across the globe with top accounts in an organized fashion. Each event was designed to assist hotels in developing key relationships, generate visibility, and drive increased sales. was well received and had full participation. •Increased Market Share and Revenue YOY by +26% through Building Relationships: Nurtured relationships between the accounts and hotels. A win was for a big TMC (Travel Management Company) account I managed, who lacked having Hilton hotels in their portfolio for corporate clients. Listened and understood their needs, to provide support that generated increased increase RFP responses from hotels for their clients. HOW I BROUGHT VALUE TO THIS ROLE •Representing as a Hilton team member. solicited and generated new business for the assigned territory of New York, New Jersey, and Pennsylvania including corporate rate negotiation leads and group leads. Role Achievements: •Responsible for Consortia accounts including Luxury and Leisure Travel Agencies in my territory to include New York, New Jersey, and Pennsylvania. •Developed, managed, and nurtured new client base for vertical market achieving exceeded annual room night and lead generation goals. •Identify corporate and group opportunities for over 5000 Hilton Hotels globally. •Conducted sales missions, organized client events, training seminars, site inspections, and FAM workshops. •Created strategic and tactical marketing plans to provide maximum lead generation while maintaining a forecasted budget allowance. •Analyze data and utilize travel-click and Hotelligence reporting to increase market share and revenue. •Promote and educate domestic and international Hilton branded hotels through outside business-to-business calls. SPECIALTIES Client relations, Contract Negotiation, Key Account Management, Sales & Marketing, and Relationship Building. Show less

Regional Sales Executive

• Apr 2008 - Jul 2010

SUCCESS STORY Promote Resorts through sales calls, trade shows, educational training, presentations, and Familiarization trips. •2 Fam Trips avg. per month •Training for 20-300 attendees per session HOW I BROUGHT VALUE TO THIS ROLE •Developed and maintained relationships with partners. Secured their trust through confidence, creative solutions, being timely, diligent, and with a positive approach. •Created and presented effective and creative presentations at evening receptions for VIP agents. To keep sessions engaging infused role-play during presentations. Agents received bonuses to earn money for weeding groups, leveraged this in role plays to showcase booking methods that they might not typically consider doing. •Cultivated and nurtured relationships with key accounts in the Group, Travel Agency, Corporate, and Entertainment industry. ADDITIONAL EXPERIENCE IN THIS ROLE •Created and maintained consistent brand image across all channels. •Designed and launched promotions and marketing campaigns. •Managed relationships with wholesale accounts including Classic Vacations, Travel Impressions, MLT Vacations,GOGO WWV •Created numerous marketing and promotional items including E-Blasts, Flyers, Brochures, and Advertisements. •Developed Co-op partnerships with various travel agencies in key markets. •Planned and attended travel trade events including Caribbean Hotel Association, World Travel Market, Luxury Travel Expo, and account specific trade events. Show less

Sales Manager

• Jan 2004 - Apr 2008

HOW I BROUGHT VALUE TO THIS ROLE •Booked special Golf and Spa packages for a variety of global destinations, corporate meetings, groups, and wholesalers to travel agents. Conducted in-depth product and destination seminars, and high impact presentations at industry events. •Secured a Country Club to list Golf & Spa Escapes as their proprietary booking channel for Course Package Vacations. HOW I BROUGHT VALUE TO THIS ROLE •Booked special Golf and Spa packages for a variety of global destinations, corporate meetings, groups, and wholesalers to travel agents. Conducted in-depth product and destination seminars, and high impact presentations at industry events. •Secured a Country Club to list Golf & Spa Escapes as their proprietary booking channel for Course Package Vacations.