Junchen Cao

Digital Manager at Wave Commerce
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Contact Information
us****@****om
(386) 825-5501
Location
Kowloon, Hong Kong SAR, HK
Languages
  • English Full professional proficiency
  • Chinese Native or bilingual proficiency
  • Cantonese Professional working proficiency

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Credentials

  • The Fundamentals of Digital Marketing Certification
    Google Digital Garage
    Jan, 2021
    - Nov, 2024

Experience

    • Hong Kong
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Digital Manager
      • Jul 2023 - Present

      • Client Consulting and Service Delivery Manage client accounts, serving as the primary point of contact for various service offerings, including DTC business launch/growth, Shopify development, and digital & growth marketing services • Client Consulting and Service Delivery Manage client accounts, serving as the primary point of contact for various service offerings, including DTC business launch/growth, Shopify development, and digital & growth marketing services

    • Hong Kong
    • Manufacturing
    • 1 - 100 Employee
    • Digital & Ecommerce Manager
      • May 2020 - Jun 2023

      • Developed the e-commerce strategy to drive the sales growth, operate brands’ e-shops built by Shopify and online marketplace platforms - Amazon, Walmart, Taobao - in the US and China • Monitored and managed daily e-commerce operations including product & content management, listings optimisation, market research, sales performance analysis, inventory planning, pre-sales and post-sales coordination • Worked with marketing team to implement, manage and improve the marketing tools and processes including Search Engine Optimisation, Search Engine Marketing (Google Ads), Paid Social Media Strategy and Email Marketing • Managed content marketing strategies and social media presences. Ensured all digital marketing content is up to date and in line with the business and brand objective. Show less

    • Hong Kong
    • Online Audio and Video Media
    • Executive Director
      • Jan 2017 - Apr 2020

      • Led a team of 4 people and directed all aspects of operations, including website development, marketing, budgeting, utilisation review, cost control, content quality improvement, and UX improvement of digital product “Seven Billion Today” • Initiated and planned business blueprint for sevenbilliontoday.com • Developed integrated marketing plans for the project launches and digital and mobile offering. Established multi-channel, print, web, direct marketing, sales and creative digital campaigns • Responsible for related internal/external communications, responded public opinions, wrote press releases and launched event campaigns Show less

    • Singapore
    • Research Services
    • 1 - 100 Employee
    • Video Editor & Event Executive
      • Aug 2013 - Apr 2020

      • Independently edited more than 50 infographic, interviews and marketing videos from start to finish • Effectively managed video production from storyboards and scripts, to post production and final delivery formats of professional high-quality videos for in- house platforms • Worked closely with event producer on planning, set up and on-site management of two annual international conferences (APOS and APOStech) • Video Portfolio: https://jeanninoc0.wixsite.com/video/portfolio • Independently edited more than 50 infographic, interviews and marketing videos from start to finish • Effectively managed video production from storyboards and scripts, to post production and final delivery formats of professional high-quality videos for in- house platforms • Worked closely with event producer on planning, set up and on-site management of two annual international conferences (APOS and APOStech) • Video Portfolio: https://jeanninoc0.wixsite.com/video/portfolio

Education

  • The University of Hong Kong
    Master of Journalism, Social Science
    2012 - 2013
  • BNU-HKBU United International College
    Bachelor of Arts (B.A.), International Journalism
    2008 - 2012

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