Experience

Merlog Foods Pty Ltd

• South Africa
• Manufacturing
• 1 - 100 Employee

• System Stock Administrator

  • Nov 2016 - Present



Network Configurations - NETCONFIG

• South Africa
• Information Technology & Services
• 1 - 100 Employee

• Network Engineer

  • Oct 2015 - Oct 2016

  Active Directory – Creating users, resetting passwords, changing passwords, removing users, etc. Exchange Server – creating email boxes for users, forwarding of email boxes to other users, creating aliases, etc. Office 365 - creating email boxes for users, forwarding of email boxes to other users, creating aliases, etc. Remote Support – providing remote support for clients in other regions like Gauteng, Cape Town, etc via Team Viewer, VNC and Ammyy. Also used an agent called Kaseya. Setup of new computers/laptops. Install and Configure of Ms Windows XP/Vista/7/8/8.1/10 Install and Configure of Ms Office 2007/2010/2013/2016/365 Install and Configure of Antivirus and relevant 3rd party software like Acrobat Adobe Reader, Flash Player, Google Chrome, Pastel, Java, etc. Connection and Configuration of users to network printers. Responsible for monitoring of backups and replacing backup tapes. Creating VPN connections for users that work off-site. Show less



MANCOSA

• South Africa
• Higher Education
• 400 - 500 Employee

• IT Administrator

  • Jan 2015 - Sep 2015

  Active Directory – Creating users, resetting passwords, changing passwords, removing users, etc. Exchange Server – creating email boxes for users, forwarding of email boxes to other users, creating aliases, etc. Remote Support – providing remote support for users in other regions like Gauteng, Cape Town, etc via Team Viewer, VNC and Ammyy. Support for weekend Workshops/Lectures - Connection of Projectors to laptops, Connection of Sound systems for video on projector via laptop, etc. Support for using roaming microphones and lapel microphones when required for Presentations, Auditions, Meetings, Workshops, Lectures, Interviews, etc. Setup of new computers/users. Install and Configure of Ms Windows XP/Vista/7/8/8.1/10 Install and Configure of Ms Office 2007/2010/2013 Install and Configure of Antivirus and relevant 3rd party software like Acrobat Adobe Reader, Flash Player, Google Chrome, Pastel, Java, etc. Connection and Configuration of users to network printers. Impro Security Access Software – creating user access cards, deleting users, adding departments on program, giving access to different floors and times for Company Premises. Provide Training Sessions of users on Computers, Laptops, Projectors, Sound Equipment, Third party software like Ms Office (Word, Excel, Power Point Presentations, Outlook, One Note, etc) Maintain Electronic Asset Register of Computer Equipment on Premises and off-site Show less



Ekhwesi Business Solutions

• Durban

• Technical Manager

  • Nov 2012 - Feb 2014

  Responsible for all on-site and in-house repairs to laptops, desktops, servers and printers User support on Microsoft Windows XP, Windows Vista, Windows 7 and Windows 8 User support on Ms Office 2003, Ms Office 2007, Ms Office 2010 and Ms Office 2013 Setup and configure wired and wireless ADSL networks Setup and configuration of email and internet Setup and configure Print Servers Build, repair and maintain computers including upgrades Imaging of desktops and laptops depending on customer configurations and software setups Installation of software packages including Ms Windows Server, Ms SQL Server, Ms Windows XP/Vista/7/8, Ms Office 2000/XP/2003/2007/2010/2013, Anti-virus (Eset, Nod32, McAffee, AVG, Symantec, Avast, Trend, Kaspersky), Pastel Accounting, Nero burning, Fincon, etc. Network cabling using CAT5e and CAT6 cable. Installing trunking. Making fly leads, crimping and terminating of wall boxes. Installing patch panels and switches into cabinets. Show less



Axiz (Pty) Ltd

• South Africa
• IT Services and IT Consulting
• 400 - 500 Employee

• Customer Support Technician

  • Sep 2007 - Oct 2012

  Test and diagnose all Computer related Hardware including Motherboards, Processors, RAM, Hard Drives, Optical Drives, Graphic Cards, Flash Drives, all Media Cards, MP3 Players, Power Supplies, etc User support on Windows 98, Windows XP, Windows Vista, Windows 7 and a little on Windows Server 2003 and 2008 User support on Office 2003, Office 2007, Office 2010 Support for LAN including cabling, switches, troubleshooting etc. Build, repair and maintain Computers Upgrades and bios updates of clone PC’s as well as branded including HP, Acer, Lenovo and Asus Repair software faults including user error, printing problems, windows protection errors etc. Partition, format, and install operating systems and application software on hard drives Upgrade and repair general computer hardware problems Installation of operating systems and application software Setup ADSL internet connections to various ISPs Provide telephonic support to customers as well as in-house sales agents Responsible for on-site technical problems Booking in and booking out of all faulty, demo, used and new stock for customers Liaising with clients on possible problems and solutions with their pc’s/components Liaising with Suppliers and Vendors on eta’s and solutions in solving customer queries Perform monthly stock takes in Technical, RMA and Warehouse Departments Organize stock shipped from Johannesburg to their respective customers and have ready for collections Show less



Lightedge Technology

• Durban

• IT Technician

  • Mar 2003 - Aug 2007

  User support on Dos, Win95, Win98, Win2000, WinXP, Corel Wordperfect, Antivirus software etc. User support on Microsoft Office 97, Microsoft Office 2000 and Microsoft Office 2003 User support on Microsoft Outlook email and Outlook Express email Installation of local and network printers and scanners Support for LAN including cabling, trunking, switches, hubs troubleshooting etc. Build, repair and maintain Computers Upgrades and bios updates of clone PC’s Repair hardware faults on hard drives, stiffy drives, cdroms, display cards, network cards etc. Repair software faults including user error, printing problems, windows protection errors etc. Partition, format, and install operating systems and application software on hard drives Upgrade and repair general computer hardware problems Installation of operating systems and application software Setup dial-up internet connections to various ISPs Provide telephonic support to customers Responsible for all on-site pc problems Achieved the Most Hardest Worker of the Year Award - 2005 Show less