Experience

SOFTOO

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Chief Commercial Officer (CCO)

  • May 2022 - Present

  Driving the Commercial and Sales Initiatives & Strategy of Softoo in International Market | North America , EU , ANZ & ME | across Multiple Industries ranging from Telecommunications, BFSI, Networks, Software/Digital, and more. Looking to collaborate and partner up with people and organisations with similar ethos and contributing in their success. Recruiting, mentoring and supporting high-performing members of sales and marketing teams. Synthesizing company and competitor performance data to discover untapped markets for IT Services , Bespoke Software Development and Team Augmentation. Acquiring, analyzing and making decisions based on in-depth knowledge of Global IT and Software market to rapidly achieve sales growth. Design and execution of successful sales and marketing procedures using innovative strategies. Adjusting company plans based on customer satisfaction surveys and sales reports to achieve stronger market position. Creating long-term plan to maximize ROI and continuously improve business development. Show less



Brillanz Group

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Director Commercial & Sales

  • Sep 2020 - May 2022

  Development and execution of strategic plans to achieve sales targets and expand our customer base. Build and maintain strong, long-lasting customer relationships Partner with customers to understand their business needs and objectives. Spearheaded innovative approaches to resource allocation and strategic planning. Worked closely with organizational leadership and board of directors to guide commercial strategy. Assisted with sales and marketing strategies to foster achievement of revenue goals. Formed strategic partnerships and connected with potential clients to drive business development. Drafted and distributed reports to assist board members with critical business decisions. Show less



Huawei

• China
• Telecommunications
• 700 & Above Employee

• Operations Director

  • Aug 2015 - Sep 2020

  Delivered use cases for customers to help improve Operational efficiency, ROI & Customer satisfaction . Collaborated with sales team to brainstorm business development strategies and identify customer product needs and preferences. Improved company revenue by collaborating with marketing, sales and service departments. Strengthened product branding initiatives by coordinating marketing strategies to optimize outreach. Led the Delivery of Huawei Customer Experience Management Product Portfolio (CEM & Data Analytics). Supported the Solution Sales function of the organization to expand market presence and achieve growth targets. Show less



LCC - A Tech Mahindra Company

• United States
• Telecommunications
• 700 & Above Employee

• • Apr 2011 - Aug 2015

  Used critical thinking to break down problems, evaluate solutions and make decisions.Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting for Traffic Forecasting , Capacity bottlenecks and remedial plans.Leading the Radio Team and helping resolve problems, improved operations and provided exceptional service.Used coordination and planning skills to achieve results according to schedule.

• • Sep 2007 - Apr 2011

  Implemented cost-saving initiatives that addressed long-standing problems for customer's Network.Actively listened to customers, handled concerns quickly and resolved customer escalations.Created plans and communicated deadlines to complete projects on time.



Motorola Mobility (a Lenovo Company)

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• System Engineer

  • Dec 2006 - Sep 2007

  Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components. Design and Optimization of 2 and 2.5 G Wireless Radio Networks Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components. Design and Optimization of 2 and 2.5 G Wireless Radio Networks



Warid Telecom

• Pakistan
• Telecommunications
• 700 & Above Employee

• RF Planning Engineer

  • Apr 2005 - Dec 2006

  Part of the team that helped launch a green-field , state of the art Wireless Network for Warid Telecom. Part of the team that helped launch a green-field , state of the art Wireless Network for Warid Telecom.



Jazz

• Pakistan
• Telecommunications
• 700 & Above Employee

• Cell Planning Engineer

  • Jun 2004 - Apr 2005

  Part of the Cell Planning Team at Jazz Part of the Cell Planning Team at Jazz