Experience

Aga Khan Foundation Afghanistan

• Afghanistan
• Non-profit Organizations
• 100 - 200 Employee

• Regional Officer, IT

  • Jan 2020 - Present

  -Installing, Configuring, Updating, and regularly monitoring of Kaspersky AV server, DATA server, Domain controller, Kerio controller, iScala server, Printer & WSUS server.-Local network maintenance and installation including cabling, switches, NIC configuration TCP/IP, NAT, TCP printing, windows network, and domain services on TCP/IP.-installation and configuration of network devices(Switches, Routers, Wireless Routers, and Access points).-Installation and Configuration of computer hardware operating systems and all AKF, A standard software.-Monitor and maintain computer systems and networks.-Maintenance and support of VSAT/PABX system.-Working with virtualization installations and configurations of Hyper-V, VMware, and ESXi.-Setup backup-restore plan for the servers and clients.-Maintaining and monitoring backup systems(Acronis backup, Saymatic backup & Hard backup) for data(Daily, Weekly & Monthly).-Provide end-user computing support services including product evaluation, troubleshooting, and helpdesk functions servicing.-Troubleshoot system and network problems, diagnosing and solving hardware and software faults.-Provide support, including procedural documentation and relevant IT report.-Maintain performance of communication equipment for wired and wireless.-Follow diagrams and written instructions to repair a fault or set up a system.-Work continuously on a task until completion (or referral to third parties, if appropriate).-Develop a maintenance plan, prepare reports, and provide regular services to all IT equipment according to the plan.-Monitor the internet bandwidths, contact the head of the IT unit and ISPs for any problems, and inform the staff if there is any downtime.-Upgrade IT network devices, keep monitoring and logs and provide sustainability of the device operation.-Ensuring the security of the physical and virtual components of information technology by installing virus protection and firewalls roles implementation. Show less

• Area Officer, IT

  • Apr 2019 - Dec 2019

  1.Responsible for maintaining and troubleshooting of WLAN and LAN, The main aim of maintaining the system is to ensure that all internet services run efficiently without interruption for all clients.2.Responsible for design, installing, and configuring network requirements for clients.3.Support sub-area offices staff for installation and troubleshooting of IT related matters to solve technical issues.4.Ensures that the systems and technology used are constantly upgraded to remain relevant.5.Monitor the Internet bandwidths and contact with ISPs for any problem and inform the staff if there is any downtime.6.Installing and maintain cabling for Network connectivity in Samangan office and its sub-offices. >Monitoring of Servers and Firewall.>Keeping the daily and weekly backup from the servers. >Installing and configuring access points.>Troubleshooting of PCs, LAN equipment, and servers, replacing parts,>Maintain system images and antivirus software on both servers and users’ side.>Installing of licensed software applications and others provided by the IT Section.>Maintenance of Virus Protection software for all network clients. >Travel to Sub-offices as required to perform IT activities. >Providing of IT Orientation for New staff.>Any other identical task assigned by the concerned supervisor. Show less



Roshan (TELECOM DEVELOPMENT COMPANY AFGHANISTAN)

• Afghanistan
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Nov 2018 - Mar 2019



Aga Khan Education Service

• Pakistan
• Non-profit Organizations
• 300 - 400 Employee

• Information Technology Intern

  • Jan 2017 - Sep 2017

  1.Configure and setup different kinds of switches, Access points, and Kerio controls in coordination with Nation IT officer. 2.Installation and configuration of Windows Server 2016 and assigning roles and policies in coordination with IT officer. 3.Supervising the administration of systems and servers related networks in coordination with IT officer. 4.Configuring, testing computer hardware and operating system software in coordination with IT officer. 5.Make sure to monitor that all network and PC software and antivirus are up to date >Installing and configuring of network printers. >Monitoring of Internet bandwidths. >Installation of Acronis backup and recovery. Show less