Experience

Tills n Labels Systems Marketing, Inc.

• Philippines
• Software Development
• 1 - 100 Employee

• Administrative Assistant

  • Jul 2015 - Present

   Provide general administrative and clerical support including mailing, scanning, faxing and copying to management Maintain electronic and hard copy filing system Perform data entry and scan documents Answer calls from customers regarding their inquiries Manage materials and monitor inventory Handling purchasing of office supplies/ units. Do price costing.

• Customer Services Representative

  • Dec 2014 - Jun 2015

   Handling customer's problem and deal with it calmly and politely Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Upsell products and services. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquiries not immediately resolved. Complete call logs and reports. Research misapplied payments. Recognize, document and alert the supervisor of trends in customer calls. Recommend process improvements.