Julius Debardlabon

Help Desk Specialist at DFW Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas, Texas, United States, US

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Credentials

  • Cybersecurity Boot Camp
    SMU Continuing & Professional Education
    Aug, 2023
    - Nov, 2024
  • Cybersecurity Bootcamp
    Southern Methodist University
    Aug, 2023
    - Nov, 2024
  • Splunk Core Certified User
    Splunk
    Aug, 2023
    - Nov, 2024
  • CompTIA Security+
    CompTIA
    Oct, 2022
    - Nov, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    May, 2023
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Help Desk Specialist
      • Dec 2022 - Present

      -Conducted log analysis and correlation to identify indicators of compromise (IOCs), suspicious activities, and potential security breaches, taking swift action to mitigate risks and prevent unauthorized access. -Monitored and analyzed security events using a SIEM platform to detect and investigate potential threats and security incidents, ensuring timely response and resolution. -Conducted in-depth investigations of security incidents, performing root cause analysis, and implementing necessary actions to prevent future occurrences. -Coached Product Owners in creating and maintenance of Product Backlog. Coached team members on Agile principles and provided general guidance on the methodology. Continuously learn Agile/Scrum techniques and shared findings with the team. -Coordinated all Scrum Ceremonies including Sprint Planning, Daily Stand-ups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning. -Enforced Kanban principles as a scrum master resulted in a reduction of Cycle time by 20% thus increasing the team's throughput in less than 8 weeks. Show less

    • United States
    • Insurance
    • 700 & Above Employee
    • Claims Adjuster
      • Jan 2020 - Present

      -Implemented scrum methodologies to improve communication and transparency within the claims department, resulting in increased efficiency and reduced cycle times. -Led cross-functional teams through the entire claim lifecycle, from intake to settlement, utilizing agile techniques to prioritize and address bottlenecks effectively. -Collaborated closely with product owners to refine and prioritize the backlog, ensuring alignment with business objectives and customer needs. -Conducted thorough analysis of insurance claims data to identify potential fraudulent activities, anomalies, and patterns indicative of malicious intent or abuse. -Utilized security monitoring tools and techniques to detect and investigate suspicious insurance claims, ensuring compliance with regulatory requirements and mitigating risks. -Developed and maintained strong relationships with insurance agents, claimants, and policyholders, providing expert guidance and support in addressing security-related concerns and ensuring accurate claims processing. -Assisted in the development and implementation of fraud prevention strategies, leveraging threat intelligence and industry best practices to proactively identify and prevent fraudulent activities within insurance claims. -Conducted in-depth interviews and investigations to gather information, obtain statements, and validate the legitimacy of insurance claims, ensuring adherence to legal and ethical guidelines. -Utilized data analytics and statistical modeling techniques to identify trends and patterns in insurance claims data, enabling the detection of suspicious activities and potential fraud schemes. Show less

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Human Resources Specialist
      • Jan 2014 - Jan 2020

      -Managed end-to-end recruitment process, including job postings, resume screening, conducting interviews, and facilitating candidate selection, resulting in the successful hiring of qualified candidates to meet organizational needs. -Developed and implemented HR policies and procedures to ensure compliance with legal requirements and create a fair and inclusive work environment. -Administered employee benefits programs, such as health insurance, retirement plans, and leave management, effectively addressing employee inquiries and ensuring smooth operations. -Conducted new employee orientations, providing comprehensive onboarding to facilitate successful integration into the company culture and maximize employee engagement. -Provided guidance and support to employees on HR policies, procedures, and employment-related inquiries, fostering positive employee relations and maintaining a productive work environment. -Maintained accurate employee records, ensuring compliance with legal and regulatory requirements, and utilizing HRIS to efficiently manage employee data. -Developed and delivered training programs on diversity and inclusion, promoting awareness and understanding among employees and fostering a more inclusive and diverse work environment. Show less

Education

  • Golden Gate University
    Bachelor of Business Administration - BBA, Information Technology
    2020 - 2024
  • Southern Methodist University
    Bootcamp, Cybersecurity
    2023 - 2023
  • South University
    Associate's degree, Health Services/Allied Health/Health Sciences, General
    2016 - 2018

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