Experience

Brevard Clerk of the Circuit Court & Comptroller

• United States
• Government Administration
• 100 - 200 Employee

• Criminal EDP

  • Jan 2023 - Present



Percepta

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Bilingual Customer Service Representative

  • May 2021 - Dec 2022

  ● Opportunity to Join the first wave of Bilingual employees in a brand new department. ● Assisting high value customers who may have just purchased brand new vehicles with brand new technology. ● Assisting customers in worst case scenarios when the brand new technology would fail and cause the vehicle to be totally inoperable. ● De-escalating interactions with customers who are seeking to speak with a supervisor. ● Consistently met my metric targets and have even received performance based incentives. ● Place outbound calls to customers and dealers (when necessary ) to understand the needs of the customer and respond to customer inquiries and concerns.



CVS Health

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Pharmacy Technician

  • May 2020 - Jan 2021



Health First

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Pharmacy Technician I

  • Jul 2019 - Oct 2019



Walmart Pharmacy

• Merritt Island, Florida, United States

• Pharmacy Technician

  • Mar 2018 - May 2019