Experience

The Diagnostic Service Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• EVP Strategic Partnerships

  • Jun 2021 - Present

  Deerfield Beach, Florida, United States At The Diagnostic Service Center, we are at the forefront of this emerging field combining medical leadership, ground-breaking technology and the best scientists to create better outcomes for doctors and patients alike.. Our goal is to become the national leader in the provision of clinically relevant medical diagnostic services in the United States with significant plans for expansion so that we can be there for you when you need us most. Responsible for establishing and maintaining… Show more At The Diagnostic Service Center, we are at the forefront of this emerging field combining medical leadership, ground-breaking technology and the best scientists to create better outcomes for doctors and patients alike.. Our goal is to become the national leader in the provision of clinically relevant medical diagnostic services in the United States with significant plans for expansion so that we can be there for you when you need us most. Responsible for establishing and maintaining relationships with business partners and devised strategies which improved profitability and productivity. Secured financial support to reach the organization's objectives and key revenue targets. Developed, implemented, and cultivated relationships and strategic alliances with genetic testing laboratories. Attended and chaired weekly board meetings and executive committee meetings, leading to the adoption of an action plan by the board. Show less



ABB OPTICAL GROUP

• United States
• Medical Device
• 400 - 500 Employee

• Ecommerce Specialist

  • Aug 2009 - Jun 2021

  United States Initiated and led the newly created e-commerce department. Trained and mentored new employees, EyeCare Practitioners and staff on online contact lens ordering. Built and maintained webstore to provide patients online access for contact lens ordering. Collaborated with software engineers and IT to rebuild a scanner program. Created documentation and user guides to supply Eye Care Practitioners. 2015 #1 recognized employee by peers



Hostway

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Sales Customer Support

  • Nov 2004 - Aug 2009

  Responded to incoming calls, email and chat requests according to guidelines. Utilized solutions based sales techniques to match products to customer needs. Assisted customers needs and how to highlight the features and benefits of products. Worked closely with other teams and departments within the company to facilitate effective inter-departmental communication. Accurately and efficiently handled customers inquiries for Customer Service and Technical Support when needed. Performed problem… Show more Responded to incoming calls, email and chat requests according to guidelines. Utilized solutions based sales techniques to match products to customer needs. Assisted customers needs and how to highlight the features and benefits of products. Worked closely with other teams and departments within the company to facilitate effective inter-departmental communication. Accurately and efficiently handled customers inquiries for Customer Service and Technical Support when needed. Performed problem resolution across all channels regarding billing inquiries, pricing and general account information and various other requests for service made by customers. Show less



Hostway Corp/Affinity

• Sales/Customer Service

  • 2004 - 2009