Julio Munguia
College Readiness Counselor at United Friends of the Children- Claim this Profile
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Spanish Native or bilingual proficiency
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Portuguese -
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Learning Design Research
LinkedInOct, 2022- Nov, 2024 -
UX Foundations: Generational Design
LinkedInOct, 2022- Nov, 2024 -
Business Fundamentals for Customer Success Managers
LinkedInSep, 2022- Nov, 2024 -
Avoiding Common Pitfalls in Customer Success Management
LinkedInAug, 2022- Nov, 2024 -
Customer Success Management Fundamentals
LinkedInAug, 2022- Nov, 2024 -
Engagement Evaluation Best Practices for Customer Success Management
LinkedInAug, 2022- Nov, 2024 -
Help Desk Handbook for End Users: PC Basics, Hardware, Operating Systems, and Applications
LinkedInJun, 2022- Nov, 2024 -
Managing Projects with Microsoft Teams
LinkedInMay, 2022- Nov, 2024 -
Mindfulness: A Critical Skill for Project Managers
LinkedInMay, 2022- Nov, 2024
Experience
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United Friends of the Children
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United States
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Non-profit Organizations
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1 - 100 Employee
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College Readiness Counselor
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Oct 2018 - Present
● Successfully ensured student achievement by establishing strategic partnerships with school personal and college campus stakeholders to provide comprehensive academic, career, financial, and socio-emotional advising to middle school and high school students● Maintained consistent and frequent communication with students, caregivers, and school personal on caseload via phone, videoconferencing, email, and in person to uphold the relationship-based model of service● Expanded coaching skills and developed techniques to promote autonomous decision-making support goal setting & progress monitoring ● Created and facilitated workshops in person and virtually aimed to engage youth in higher education ● Maintained participant files by documenting activities, contract management and other contract mandated documents via Apricot (a cloud-based Case Management platform)
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Harder+Company Community Research
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United States
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Research
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1 - 100 Employee
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Data Collector
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Feb 2020 - May 2020
Through a funded project by Los Angeles Department of Public Health I monitored smoke exposure in outdoor dining areas at restaurants and cafes throughout Los Angeles County. The goal of this project was to show the impact of outdoor secondary smoke exposure and provide the framework for legislation. Through a funded project by Los Angeles Department of Public Health I monitored smoke exposure in outdoor dining areas at restaurants and cafes throughout Los Angeles County. The goal of this project was to show the impact of outdoor secondary smoke exposure and provide the framework for legislation.
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WATTS LABOR COMMUNITY ACTION COMMITTEE
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Lead Case Manager
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Aug 2017 - Oct 2018
● Collaborated w/ service providers and school personnel in contracted areas to establish relationships to maintain high quality services for program participants● Lead a team of three Case Managers to effectively reach and exceed program enrollment goals for grant compliance● Liaison between designated area of service and program, supported outreach and recruitment campaign by presenting at in person events, tabling, and networking at city wide partnership events● Coordinated services including recruitment, assessment, trained, assigned, and supervised subordinate staff and volunteers in recreation services● Developed service plans, assisted clients with goal setting, met regularly to assess progress on identified goals and refer family to additional appropriate services● Maintained participant files by documenting activities, contract management and other contract mandated documents via ETO (a cloud-based Case Management platform)● Promoted to Lead Case Manager after three months
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Site Coordinator
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Jun 2017 - Sep 2017
● Management of SNL site coordination team, which includes supporting the Youth Squad (12 interns) via implementation of daily curriculum, developing schedules, monitoring performance, providing direction, input, and feedback. ● Worked independently and collaboratively with GRYD staff and program partners (LAPD, Recreation and Parks, GRYD providers) to oversee all aspects of SNL program services● Responsible for implementation of programing, management of site coordination team, implementation of an outreach plan, volunteers, and program calendar ● Sought sponsorship of events and programing from local organizations, corporations, and private parties
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Parent Coordinator
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Aug 2016 - Aug 2017
● Set parent engagement goals and metrics in collaboration with school administrators and School Operations Manager to meet monthly and/or quarterly goals● Planned and executed at least five engaging programs/workshops/activities for parents per semester● Networked w/ community stakeholders to build relationships for school and recruited community partners to become part of the school’s family engagement program● Established and trained school’s Parent Volunteer Team● Coordinated all annual lunch application activities including the distribution and collection of lunch applications, fees, enrollment, collecting/supporting documents during the verification process and supervised lunch team
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Instructional Aide
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Aug 2014 - Aug 2016
● Primarily worked with students with Individual Education Plans (IEP’s) ● Reinforced lesson plans by leading discussions and aiding students in learning: Spanish, English, Math, and Composition● Tracked progress for a set group of students in the effort of reducing truancy, and increasing grades● Liaison between parents and Special Education program● Translated meetings such as IEP’s and/or parent conferences from English to Spanish
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Program Coordinator
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Sep 2016 - Nov 2016
● Coordinated all aspects (budget, interns, CSWs, volunteers, activities, outreach, workshops, and programs) for Fall Friday Nights at a specific site● Works independently and collaboratively with GRYD staff and program partners (LAPD, Recreation and Parks, GRYD providers) to oversee all aspects of FFN program services● Managed social media page by scheduling updates, sharing relevant content, engaging with followers, answering customer inquiries, and covering organization events on social networks● Sought sponsorship of events and programing from local organizations, corporations, and private parties● Work collaborative with diverse populations, which included potential perpetrators and victims of violence, and manage complex situations effectively
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Site Coordinator
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Jun 2016 - Aug 2016
● Management of SNL site coordination team, which includes supporting the Youth Squad (12 interns) via implementation of daily curriculum, developing schedules, monitoring performance, providing direction, input, and feedback. ● Worked independently and collaboratively with GRYD staff and program partners (LAPD, Recreation and Parks, GRYD providers) to oversee all aspects of SNL program services● Responsible for implementation of programing, management of site coordination team, implementation of an outreach plan, volunteers, and program calendar ● Sought sponsorship of events and programing from local organizations, corporations, and private parties
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Summer Discovery
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United States
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Education Administration Programs
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1 - 100 Employee
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Resident Counselor
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Jun 2015 - Aug 2015
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UCSB Housing, Dining, & Auxiliary Enterprises
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United States
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Higher Education
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100 - 200 Employee
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Fire Technician
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Jun 2014 - Aug 2014
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Greek Counseling Peer
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Nov 2013 - Jul 2014
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UCSB Housing, Dining, & Auxiliary Enterprises
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United States
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Higher Education
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100 - 200 Employee
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Openning Crew Desk Attendant
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Sep 2013 - Oct 2013
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UCSB Housing, Dining, & Auxiliary Enterprises
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United States
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Higher Education
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100 - 200 Employee
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Openning Crew Desk Attendent
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Sep 2012 - Oct 2012
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UC Santa Barbara
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Higher Education
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700 & Above Employee
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Environmental Chair: San Miguel Dormitory
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Oct 2010 - Jun 2011
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Education
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California State University-Los Angeles
Master's degree, Latin American Studies -
University of California, Santa Barbara
Bachelor's degree, International/Global Studies