Experience

MaxLiving

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• IT Manager- Systems Administrator

  • Aug 2014 - Present

  Celebration • Maintaining and supporting Windows File & Print servers, Exchange Servers and Active Directory networks • Supporting Windows desktop environment • Installing and maintaining antivirus, security patches and OS updates • Administer user accounts, security permissions, backup systems, group policies and login scripts • Customer service focused attitude • Within teamwork environment, completes technical investigations until total closure is attained, and insures… Show more • Maintaining and supporting Windows File & Print servers, Exchange Servers and Active Directory networks • Supporting Windows desktop environment • Installing and maintaining antivirus, security patches and OS updates • Administer user accounts, security permissions, backup systems, group policies and login scripts • Customer service focused attitude • Within teamwork environment, completes technical investigations until total closure is attained, and insures results • Ensure that comprehensive documentation is maintained • Support Windows Servers, wireless routers, network switches, and PC hardware and software in an professional office environment • Demonstrated knowledge of Microsoft Office Suite applications • Experienced working in a hands-on, fast-paced, entrepreneurial environment and in a cross-functional capacity • Experience with OSX •Administrator PBX VOIP phone system • Light SQL Server Administration • Experience working with virtualized remote servers • Strong written and verbal communication skills Show less



AMAG LLC

• Systems Administrator

  • 2012 - 2014

  Orlando, Florida Area • 2007 / 2010 Exchange server: creating/disabling/archiving/modifying mailboxes, distribution lists, permissions, etc • Hardware Duties: troubleshoot, repaired and replaced hardware, fixed various registry errors, extensive work on network and local printers including, connectivity problems and physical repairs • Implemented/Maintain Symantec GhostCast Server and clients • Administer Phone systems Ringcentral and Apptix • Administer SpamLab (Appriver hosted Exchange)… Show more • 2007 / 2010 Exchange server: creating/disabling/archiving/modifying mailboxes, distribution lists, permissions, etc • Hardware Duties: troubleshoot, repaired and replaced hardware, fixed various registry errors, extensive work on network and local printers including, connectivity problems and physical repairs • Implemented/Maintain Symantec GhostCast Server and clients • Administer Phone systems Ringcentral and Apptix • Administer SpamLab (Appriver hosted Exchange) , Spooling and Virus filtering • Created and maintain detailed desktop, server, IP phones, wireless and network inventory • Troubleshoot home users internet and router connectivity to internal network • Diagnose operating system problems and troubleshoot failing applications • technical support through phone support, remote control or desk side visits for various operating systems and software applications • Strong skills in configuring and troubleshooting servers and PCs and fixed various hardware/software problems • Assist/troubleshooting home users internet and router connectivity to internal network • Work with user after hours troubleshooting server and network support, notifications / outages • Implemented/Maintain new helpdesk/ticketing solution (citrix gotoassist). • Assisted with VMware infrastructure implementation • Network administration such as user account creation and deletion, , implementing OS/OS patches, scheduled server maintenance, LAN/WAN configuration, network/local printer installs, VPN setup for remote users, virus prevention, backups and restores using VMware’s Veeam Show less



Cutting Edge Network Technology

• Jr. Systems Administrator

  • 2011 - 2012

  Orlando, Florida Area • Support over 60 client sites in their respected environments(In house or cloud based) • Manage servers using XenCenter for multiple sites and supported users using Citrix Access Management Console • Handle aspects of network administration such as user account creation and deletion, server maintenance, LAN configuration, network/local printer installs, Citrix/Terminal Server/VPN setup for remote users, supervised virus • Perform backups and restores using BackupExec , Arcserve… Show more • Support over 60 client sites in their respected environments(In house or cloud based) • Manage servers using XenCenter for multiple sites and supported users using Citrix Access Management Console • Handle aspects of network administration such as user account creation and deletion, server maintenance, LAN configuration, network/local printer installs, Citrix/Terminal Server/VPN setup for remote users, supervised virus • Perform backups and restores using BackupExec , Arcserve D2D ,CDP (SonicWall) ,and Zenith’s BDR • Administer 2003 Exchange server: creating/disabling/archiving/modifying mailboxes, distribution lists, permissions, etc • Terminal Server 2003 / 2008 Duties: install and publish applications using Citrix, troubleshoot printer problems on terminal server, determine software compatibility issues, modify terminal server profiles and access • Hardware Duties: troubleshoot, repaired and replaced hardware, fixed various registry errors, extensive work on network and local printers including, connectivity problems and physical repairs , built and configured LANs at new remote sites • Administer Blackberry Enterprise Server 5.0 • Create and maintain detail desktop, server, wireless, and network inventory • Formulate helpdesk policies, documentation and procedures • Diagnose operating system problems and troubleshoot failing applications • Provide technical support through phone support, remote control operating systems and software applications • Configure Citrix servers, PCs and fixed various hardware/software problems • Troubleshoot Multiple client site’s internet and router connectivity to network • Assist after hours server and network support, notifications / outages and escalate to Systems Engineers if need • Firewall (SonicWall) setups, configurations, Monitoring and maintenance , VPN Setups, NAT policies, AV definition updates and deployments. Show less



Kratos Defense and Security Solutions

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Network Administrator

  • Jun 2010 - Jan 2011

  Fair Lawn, NJ • Install, patch, secure, configure and maintain approximately 6 GNU/Linux systems, and various other systems. • Windows (2000/2003): Software used includes IIS, Exchange, Micro Trend, and SSH (PuTTY, OpenSSH and VNC). • Other responsibilities: account management for various systems, security work (pre-emptive patching, auditing, user education, and Ethernet/IP network design, performance analysis and network troubleshooting. • System Architect: Design redundant Ethernet/IP… Show more • Install, patch, secure, configure and maintain approximately 6 GNU/Linux systems, and various other systems. • Windows (2000/2003): Software used includes IIS, Exchange, Micro Trend, and SSH (PuTTY, OpenSSH and VNC). • Other responsibilities: account management for various systems, security work (pre-emptive patching, auditing, user education, and Ethernet/IP network design, performance analysis and network troubleshooting. • System Architect: Design redundant Ethernet/IP network for Windows 2003 SBS/Exchange for local and remote offices - specifying applications, operating systems, connectivity, storage, fault tolerance, security requirements, and policies. Show less



ZeroChaos

• Helpdesk Analyst

  • Jul 2009 - Jun 2010

  Orlando, Florida Area • Network administration such as user account creation and deletion, , implementing OS patches, scheduled server maintenance, LAN configuration, network/local printer installs, Citrix/Terminal Server/VPN setup for remote users, virus prevention, worked with backups and restores • 2007 / 2010 Exchange server: creating/disabling/archiving/modifying mailboxes, distribution lists, permissions, etc • Terminal Server 2003 / 2008 Duties: troubleshoot printer problems on terminal server… Show more • Network administration such as user account creation and deletion, , implementing OS patches, scheduled server maintenance, LAN configuration, network/local printer installs, Citrix/Terminal Server/VPN setup for remote users, virus prevention, worked with backups and restores • 2007 / 2010 Exchange server: creating/disabling/archiving/modifying mailboxes, distribution lists, permissions, etc • Terminal Server 2003 / 2008 Duties: troubleshoot printer problems on terminal server, determined software compatibility issues, modify terminal server profiles and access • Hardware Duties: troubleshoot, repaired and replaced hardware, fixed various registry errors, extensive work on network and local printers including, connectivity problems and physical repairs, tracked and updated service calls using CRM call ticket software • Managed Blackberry Enterprise Server 5.0 and 5.1 • Maintained Symantec Antivirus Server and clients to Symantec Endpoint Protection • Administered Postini Spam, Spooling and Virus filtering • Created and maintained detailed desktop, server, IP phones, wireless and network inventory • Troubleshoot home users internet and router connectivity to internal network • Diagnosed operating system problems and troubleshoot failing applications • technical support through phone support, remote control or desk side visits for various operating systems and software applications • Strong skills in configuring and troubleshooting servers and PCs and fixed various hardware/software problems • Assisted/troubleshooting home users internet and router connectivity to internal network • Work with user after hours troubleshooting server and network support, notifications / outages Show less