Experience

Telnorm Services

• Ingeniero de servicios

  • Jun 2018 - Present

  Soporte a clientes de giro Financiero, Traders y Casas de Bolsa. Equipo de grabación de audio. Torretas. Sistemas NICE, IPC Systems. Soporte a clientes de giro Financiero, Traders y Casas de Bolsa. Equipo de grabación de audio. Torretas. Sistemas NICE, IPC Systems.



First Data Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• • Aug 2011 - Jan 2018

  Responsible for Mexico Business Telecom support. Some of my activities include:• Network solution, design and development support for Electronic Payment process.• Network configuration support for First Data offices at Mexico (Routing, Switching, and Security).• To support Avaya PBX and voice over IP platform for Call Center applications and mobile phones configuration.• To support productive Server and Client software applications over Windows and Linux OS.• Responsible for Mexico Datacenter infrastructure. Show less

• • Dec 2006 - Aug 2011

  As network analyst, some of my activities included:• Monitoring and maintenance services for telecommunications at LA region, (Mexico, Canada, Costa Rica, Panama and Brasil).Provide support for:• Windows and Linux Server platform.• Personal Windows and client applications for IBM Mainframe.• Avaya IP voice platform and Datacenter infrastructure.



Esmas.com

• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Service engineer

  • Aug 2000 - Dec 2006

  As Support Engineer for Data Center infrastructure, at Internet web content company, Some of my activities included provide support for: • Unix Solaris 9.0 Servers and work stations platform. • Telecommunications circuits and devices. • Windows Server platform. • Personal MS Win and Macintosh equipment. • Core applications as Exchange, Active Directory, DNS, FTP, Apache web servers. As Support Engineer for Data Center infrastructure, at Internet web content company, Some of my activities included provide support for: • Unix Solaris 9.0 Servers and work stations platform. • Telecommunications circuits and devices. • Windows Server platform. • Personal MS Win and Macintosh equipment. • Core applications as Exchange, Active Directory, DNS, FTP, Apache web servers.