Experience

PureStar

• United States
• Hospitality
• 1 - 100 Employee

• Director of Operations Southeast Region-Orlando

  • Feb 2023 - Present

• Director of Operations

  • Sep 2022 - Jan 2023

• Director Of Operations Southeast Region

  • Feb 2020 - Sep 2022



Hotelier Linen Services a Purestar Company

• General Manager

  • Feb 2019 - Feb 2020

• Plant Manager

  • Dec 2012 - 2019

  Hotelier Linen Services is the new standard of excellence in South Florida. Committed to our customers, Hotelier provides dependable high quality, cost efficient and reliable service. Focused exclusively on the hospitality industry, Hotelier understands what it takes to deliver utmost comfort to your guests and make their experience at your property, one to never forget. Working with us, you will be assured of getting fresh, soft, white and sanitized linen, on-time, every time.



Ambius

• United States
• Facilities Services
• 700 & Above Employee

• Service Manager

  • Nov 2010 - Dec 2012

  Responsibilities include overseeing a team of Customer Service Representatives (Route Drivers) and installers, interacting with a diverse commercial customer base, providing excellent customer service, doing on site client calls and handling add-on business with customers. Responsibilities are hiring, training, leading & managing a field service team of Customer Service Representatives, who work at client accounts performing plant care services, sales and customer relations. Other duties include routing, client evaluations, trouble shooting and account management. Number one goal is provide customer service excellence, increase revenue and strong client retention. Show less



Cintas

• United States
• Facilities Services
• 700 & Above Employee

• Production Manager

  • May 2009 - Nov 2010

  Lead and direct a Production Team. Responsibilities include hiring, training and directing individuals who are performing entry level, factory work positions. Additional duties include meeting daily productivity and quality requirements and maintaining inventory control. Responsible to train partners on company safety policies, ensure compliance with OSHA standards and regulations, and emphasize a culture of safety at the location overall.

• Service Manager

  • May 2001 - May 2009

  Directly manage a team of Uniforms and Facility Services Service Sales Representatives (Route Drivers). Responsibilities for the Service Manager include hiring and developing assigned Service Sales Representatives, as well as managing the overall performance of the team. Also, responsible for providing leadership, resolving customer service issues, training Service Sales Representatives on sales techniques, driving to visit customers for service calls, maintaining a high level of customer satisfaction, achieving sales, profit, inventory and payroll goals, managing a budget, and dealing with operational issues that affect service. Show less