Experience

HOUSTON METHODIST HOSPITAL

• United States
• Medical Practices
• 200 - 300 Employee

• Sr. Pharmacy Technician

  • Aug 2022 - Present

  Houston, Texas, United States



Michael E. DeBakey Veterans Affairs Medical Center in Houston

• Hospitals and Health Care
• 500 - 600 Employee

• Pharmacy Technician GS 6-4

  • Apr 2019 - Jul 2022

  Houston, Texas, United States Provides a broad range of technical support function and inpatient duties necessary for pharmacy operation. Answer phone calls to assist hospital staff, veterans, and outside factors while maintaining timely and accurate information is passed along to keep up with high quality of care standards questions from healthcare workers and other customers, including pharmacy and non-pharmacy personnel, regarding drug distribution and medication delivery. Accurately and independently fills medication… Show more Provides a broad range of technical support function and inpatient duties necessary for pharmacy operation. Answer phone calls to assist hospital staff, veterans, and outside factors while maintaining timely and accurate information is passed along to keep up with high quality of care standards questions from healthcare workers and other customers, including pharmacy and non-pharmacy personnel, regarding drug distribution and medication delivery. Accurately and independently fills medication orders and maintains levels in the automated dispensing machines by selecting, packaging, and labeling the correct and proper drug and dosage. Document all quality assurance information on the dispensing record. Knowledge of automated devices, quality assurance requirements and team approach to fill medication orders in accordance with the facility's customer service standards. Takes precautions to ensure only medications for addressee are included in the package. Exchange patient medication carts and keep up to date emergency crash carts. Inventory and manage medications to ensure quality and proper management of the medications and conducts and documents monthly ward inspections and monitors for expiration dates of all stock. Serves as a liaison to the purchasing/procurement office to arrange for, monitor, and secure equipment, services, and products. Access to sensitive data which is protected under the Privacy Act of 1974 and responsible for protecting the data from unauthorized release, loss, alteration or deletion. Select, abstracting, and excerpting Veterans Health Information. Performing developmental, mathematical and statistical functions and assignments under the close guidance of management as needed. Interacting with the public to gather or explain pertinent information in compliance with detailed policies and procedures. Responsible for supervising the organization of workflow and finished products prepared by pharmacy aids or trainees. Show less



Memorial Sloan Kettering Cancer Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Pharmacy Technician II

  • Dec 2016 - Apr 2019

  New York, New York Multidisciplinary approach to patient care, where the emphasis is on therapeutic efficacy and safety. Provide comprehensive, clinical, and dispensing services in both inpatient and ambulatory care settings through a decentralized satellite pharmacy services model. Performs with the highest regard for the patients they serve by constantly considering cost-containment once therapeutic effectiveness and safety is established. Maintain pharmacy files and records and ensure privacy… Show more Multidisciplinary approach to patient care, where the emphasis is on therapeutic efficacy and safety. Provide comprehensive, clinical, and dispensing services in both inpatient and ambulatory care settings through a decentralized satellite pharmacy services model. Performs with the highest regard for the patients they serve by constantly considering cost-containment once therapeutic effectiveness and safety is established. Maintain pharmacy files and records and ensure privacy and HIPPA is enforced at all times. Demonstrate proficiency with applicable pharmacy equipment, systems and technology. Assist with pharmacy inspections. Adhere to State and Federal regulations and Pharmacy Policies and Procedures. Perform other duties as assigned. Inventory management of pharmaceutical automated dispensing systems (Pyxis, Omnicell, Carousel, Robot, Pacmed). Assist in the orientation and training of new pharmacy technicians. Show less



Hospital for Special Surgery

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Certified Pharmacy Technician

  • Feb 2015 - Dec 2016

  New York, New York, United States Provides assistance to pharmacists in all clinical settings. Conducts daily audit of difficult airway cart/PACU cart/MRI cart. Ensures adequate supplies are maintained in the pharmacy department and contacts Manager, if discrepancies are identified. Works cooperatively with other staff or support members to avoid potential inadequacies, deficiencies or patient fatalities. Maintains order in work areas. Communicates promptly and effectively with supervisory staff to address… Show more Provides assistance to pharmacists in all clinical settings. Conducts daily audit of difficult airway cart/PACU cart/MRI cart. Ensures adequate supplies are maintained in the pharmacy department and contacts Manager, if discrepancies are identified. Works cooperatively with other staff or support members to avoid potential inadequacies, deficiencies or patient fatalities. Maintains order in work areas. Communicates promptly and effectively with supervisory staff to address outstanding issues. Completes daily report and relays outstanding issues to Manager. Demonstrates competency and safety in clinical settings. Willingly adheres to Department and Hospital policies and procedures. Maintains computer literacy, including proficiency in Outlook email and E-learning. Attends Department meetings regularly and punctually. Filled routine orders and prepacked unit doses under pharmacist supervision. Performed quality assurance of medications in the pharmacy. Show less



Healthcare Pharmacy

• India
• Wellness and Fitness Services
• 1 - 100 Employee

• Certified Pharmacy Technician

  • Apr 2014 - Feb 2015

  Jersey City, NJ Contributes in planning, development, management and implementation of strategic initiatives to cultivate improvements in operational efficiency, simplify business procedures and digitize processes. Ensures cross-divisional strategic and information system alignment and generates effective communication, strengthens business relationships and maintains objectivity and equity among coworkers, vendors, suppliers. and healthcare providers. Identify procurement process and governance risks… Show more Contributes in planning, development, management and implementation of strategic initiatives to cultivate improvements in operational efficiency, simplify business procedures and digitize processes. Ensures cross-divisional strategic and information system alignment and generates effective communication, strengthens business relationships and maintains objectivity and equity among coworkers, vendors, suppliers. and healthcare providers. Identify procurement process and governance risks and looks for ways to improve current processes with enhancements and ideas. Perform cost-benefit, return-on-investment and business case analysis to aid in decisions on program investments and system implementations. Develop and communicate creative rollout strategies, change management plans, training, reports, policies and standard operating procedures. Provided excellent customer service and established rapport with patients seeking HIV services and counseling. Collaborated with Social Workers and Medical staff to ensure proper medication treatment and delivery times. Communicated with the state health department regarding new patients and current issues regarding the HIV population Show less



Walgreens

• United States
• Retail
• 100 - 200 Employee

• Senior Certified Pharmacist Technician

  • Sep 2008 - May 2014

  Jersey City, New Jersey, United States Communicates with patients, physicians and providers ensuring that inquiries are handled in accordance with state and federal regulations. Assists with resolution of escalated issues. Assists in assigning, monitoring and reviewing the day-to-day work of Centralized Services Technicians and provides coaching and guidance. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Using Walgreens prescription data entry procedures and guidelines,… Show more Communicates with patients, physicians and providers ensuring that inquiries are handled in accordance with state and federal regulations. Assists with resolution of escalated issues. Assists in assigning, monitoring and reviewing the day-to-day work of Centralized Services Technicians and provides coaching and guidance. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests orders for processing. Troubleshoots to obtain missing prescription information and interprets medical abbreviations. Resolves intermediate to complex questions or issues that reflect substantial variety and detail. Serves as a resource for lower-level technicians. Schedules and conducts orientation sessions for new employees. Assist with difficult customers and/or requiring in-depth knowledge. Serves as first escalation point for problem resolution. Anticipates client needs and proactively identifies solutions. Handles correspondence to patients and makes outbound calls to patients and prescribers as needed. Seeks guidance from supervisory or managerial staff only for the most complex or escalated questions or problems. Deals and resolves Third Party Rejections by reviewing and gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects where applicable. Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate. Looks for ways to improve current processes with enhancements and ideas and negotiate contracts for acceptable affirmative action programs.

• Photo Department Manager

  • Jan 2009 - Jul 2009

  Operate state-of-the-art photo processing equipment for customer satisfaction • In charge of cash register operations and customer service merchandising, store inventory maintaining and store displays • Supervising staff from Walgreens Photo Department



University of Puerto Rico, Río Piedras

• Puerto Rico
• Higher Education
• 700 & Above Employee

• Administrative Assistant

  • Apr 2006 - May 2008

  Keeping supplies, equipment and schedule up to date. • Serving students answering phone questions; forwarding messages. • Enhancing organization reputation by accepting ownership for accomplishing new requests; exploring opportunities to add value for job accomplishments


Universidad Católica de Córdoba
• Argentina
• Higher Education
• 400 - 500 Employee
• Exchange Student

  • Jun 2005 - Apr 2006
• Administrative Assistant

  • Aug 2004 - Jun 2005