Experience

ShelfGenie

• United States
• Consumer Services
• 1 - 100 Employee

• Owner

  • Jun 2009 - Present

  We provide a full service solution from design to installation in implementing custom designed & made GlideOut shelves.This solution will improve the efficient usage of your working areas at home. We provide a full service solution from design to installation in implementing custom designed & made GlideOut shelves.This solution will improve the efficient usage of your working areas at home.



Promethean

• United States
• Education Administration Programs
• 500 - 600 Employee

• Head of Global Web Strategy, consultant

  • Jan 2012 - Aug 2012



Sage

• United Kingdom
• Software Development
• 700 & Above Employee

• Product Manager

  • Nov 2007 - Dec 2008

  • Collaborated with sales and R&D teams to understand existing and prospective customer’s needs and then developed the business & product requirements needed to increase the number of new customers and upgrades • Developed a proposal for a SaaS (Software as a Service) based product (Integration with CRM, ERP, and social networking components) for small business owners and a strategic plan to penetrate new market segments • Developed and presented a business case to the executive management to explore the potential opportunity in the Mac market Show less



EarthLink

• United States
• Telecommunications
• 700 & Above Employee

• Senior Product Manager

  • Nov 2004 - Oct 2007

  Primary focus is on the initial development and ongoing management of new software products. This requires coordinating cross-functional business units including Marketing, Sales, Technical Support, Fulfillment, Engineering, Finance, Project Management, and other Product teams. Operated in dual roles as a product manager and project manager in fulfilling responsibilities of introducing, strategizing, promoting new products and mitigating project risks. Primary focus is on the initial development and ongoing management of new software products. This requires coordinating cross-functional business units including Marketing, Sales, Technical Support, Fulfillment, Engineering, Finance, Project Management, and other Product teams. Operated in dual roles as a product manager and project manager in fulfilling responsibilities of introducing, strategizing, promoting new products and mitigating project risks.



ConnectureDRX

• United States
• Information Technology & Services
• 100 - 200 Employee

• sr. consultant

  • Mar 2002 - Oct 2004

  Provided project analysis and management at all phases of the project life cycle including, project scoping, planning and estimation, requirements gathering, design specifications development, and testing. • Designed complex product specifications of sales portal and underwriting for the clients to streamline their end-to-end business process from sales to underwriting. • Managed the implementation of the products for Aetna, seven states in the Northeast, Premera Blue Cross Shield in Oregon and Washington, and PacifiCare in Nevada • Designed and Developed a prototype of Connecture’s core product to support sales teams and to standardize the implementation process Show less



ADP

• United States
• Human Resources Services
• 700 & Above Employee

• Customer Service Analyst

  • Mar 2000 - Feb 2002

  Analyzed and resolved customers’ databases and application issues related to ADP payroll, benefit, and employee self service products Analyzed and resolved customers’ databases and application issues related to ADP payroll, benefit, and employee self service products



Georgia State University Perimeter College

• United States
• Higher Education
• 700 & Above Employee

• ESL INSTRUCTOR/INTERNATIONAL STUDENT WORKSHOP DIRECTOR

  • Mar 1999 - Mar 2000